Sign inside Sales Professional

About the role

We are seeking a high-energy, detail-oriented Inside Sales Representative to serve as the primary link between our business customers, design team, and production crew. You will consult with walk-in, phone, and online prospects to uncover their signage needs, generate accurate quotes, close sales, and ensure seamless order execution from initial concept to delivery.

Responsibilities

• Consultative Sales & Prospecting: Respond promptly to incoming leads, walk-in customers, and web inquiries; conduct outbound phone calls to follow up on quotes and re-engage past clients.
• Project Scoping & Estimating: Discuss project requirements (dimensions, materials, placement, installation), calculate pricing using POS software, and draft detailed estimates.
• Client & Production Coordination: Work closely with graphic designers and production staff to ensure project specs are accurately communicated and project deadlines are met.
• Account & Order Management: Maintain accurate CRM records, track job statuses, process invoices/payments, and conduct follow-up calls to ensure 100% customer satisfaction.

Requirements

• Sales & Communication: Proven experience in customer service or inside sales, with strong comfort making proactive outbound calls to prospective and existing accounts.
• Problem-Solving Ability: Excellent listening skills to translate client needs into custom visual communication solutions.
• Technical Aptitude: Tech-savvy with quick adaptability to estimation software, CRM tools, and basic Microsoft Office/Google Workspace applications.
• Detail-Oriented: High level of organization to manage multiple active projects simultaneously in a fast-paced environment.
• Education: High school diploma or equivalent required (college degree or relevant industry experience is a plus).

Pay

$19.00 - $22.00 per hour

Benefits

At FASTSIGNS, we offer competitive pay and ongoing training opportunities within a large network of independently owned locations—both locally and internationally. Every day presents exciting opportunities to use your talent and grow your skills.