Jobs · Information Technology · Michigan

SHS Admissions and Enrollment Coordinator

Grand Rapids Community College · Grand Rapids, MI · 1 wk ago
On-siteInformation Technology$52k/yrFull-time

About the role

The primary responsibility of the School of Health Sciences (SHS) Admissions and Enrollment Coordinator is to lead and manage the outreach, intake, and enrollment process for students entering secondary admission health science programs, as well as to support non-secondary admission programs with a focus on transfer pathways.

Responsibilities

  • Manage prospective student communications and engagement strategies using the College’s CRM system; monitor data trends to increase the number of students who complete the admissions process and begin their academic program.
  • Cook up secondary admission processes across programs, ensuring students complete required steps and are placed appropriately.
  • Maintain accurate and current knowledge of program requirements, secondary admission processes, and transfer pathways to ensure students receive clear, timely information.
  • Guide prospective and current students through key enrollment and academic processes, including application steps, orientation, and progression milestones.
  • Meet individually with students to assess barriers, develop success plans, and connect them with appropriate academic and support resources; track progress and follow up as needed.
  • Monitor academic performance and course completion data for individuals and groups; use this information to implement targeted interventions and success strategies.
  • Collaborate with students to build personalized completion plans that integrate skills such as time management, organization, test-taking, and coping strategies.
  • Work with faculty, program directors, the Associate Dean and the Dean to evaluate program needs, identify growth opportunities, and align enrollment practices with workforce and transfer demands.
  • Aid in the development and implementation of apprenticeship and work-based learning opportunities that align with academic outcomes and career goals.
  • In collaboration with the Center for Career and Professional Readiness, support student preparation for employment and transfer by facilitating networking opportunities, reviewing professional materials, and sharing job search tools.
  • Contribute to the development of print and digital resources that support career exploration.
  • Participate in faculty and staff meetings to review student success data and support strategies for specific populations.
  • Lead and participate in student support sessions that connect students with information and resources related to academic pathways, career options, and transfer opportunities.
  • Collect, analyze, and contribute data to annual reports, grant submissions, and accreditation documentation.
  • Supervise student employees, including task delegation, training, and performance evaluation.
  • Maintain consistent and professional communication with students, faculty, and staff via email, phone, and in-person interactions.
  • Convene meetings with various student service departments to ensure accurate dissemination of program updates and changes.
  • Perform other related duties as assigned.

Requirements

Education Credentials: Bachelor’s Degree required. Master’s degree preferred. Work Experience: Two or more years’ experience working in admissions, student services, secondary admissions programs or a related field. Knowledge of Health Programs: Cardiovascular Technology (CVT), Dental Auxiliaries (DA & DH), Exercise Science, Occupational Therapy Assisting (OTA), Imaging Sciences to include Computed Tomography (CT), Magnetic Resonance Imaging (MRI) Neuro Diagnostics (EEG) and Radiologic Technology (RAD). Skills: Excellent written and verbal communication skills. Must be comfortable with public speaking. Ability to organize work, handle multiple tasks, and meet timelines in a multi-project environment with minimal supervision. Planning and implementation of events and programs. Excellent formal presentation skills for small and large groups while presenting a strong professional presence.

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