Showroom Sales Supervisor (full-time)

Overview

Tonal is seeking a Showroom Sales Supervisor for its Perimeter Showroom. This role involves leading the sales floor, assisting Sales Specialists, and driving sales.

What You’ll Do

• Develop a deep understanding of Tonal’s product, technology, and brand image
• Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-in clients
• Engage in conversations to understand each client's specific needs and fitness goals, and educate them on how Tonal can support their journey
• Maximize sales through exceptional client relationships and impactful in-store service
• Maintain client information, preferences, and feedback using established Tonal sales systems (Salesforce)
• Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
• Ensure an organized and clean sales floor area with attention to detail
• Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, client service, and floor coverage
• Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, client nurture cycle, and in-store experience
• Create and maintain an environment of strong sales and exceptional client service through teamwork, providing informal coaching and support when needed, and leading by example
• Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Who You Are

• 2+ years of sales experience in retail, fitness, service, or hospitality industries
• Strong verbal and written communication skills, with a passion for interacting with clients
• Flexibility, ability to adapt quickly, and positive reaction to business needs and changes
• Organized and accountable, following through on next steps
• Ability to work a standard retail schedule, including evenings, weekends, and holidays
• Minimum of 18 years of age

Physical Requirements

• Requires bending, stooping, reaching up, and lifting up to 50 pounds
• Able to walk for extended periods of time
• Able to stand for extended periods of time
• Able to perform routine tasks for extended periods of time
• Able to look at a computer screen for extended periods of time
• Use of hands and/or arms, while performing client demos

Extra Credit

• Fitness industry experience
• Luxury or high-end product experience
• Proficiency with Apple Products, Google Suite, and Salesforce
• Supervisory experience

At Tonal

We value diversity and celebrate the unique and varied lived experiences of our teammates. We are dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours.

Compensation Range

$16 - $19