Showroom Sales Supervisor (part-time)

Ton​al is the smartest home gym and personal trainer, revolutionizing at‑home workouts with sleek design and advanced A.I. technology. Our diverse team of experts and decades of research reinvent strength training to be more efficient, effective, and engaging. We build products that transform lives and teams that transform the status quo.

Overview

Ton​al is seeking a Retail Showroom Sales Supervisor to lead Showroom Sales Specialists at our Century City showroom. In this role you will drive sales, lead the sales floor, and work closely with specialists to deliver an exceptional customer experience.

Responsibilities

• Develop deep knowledge of Ton​al’s product, technology, and brand image.
• Lead Ton​al demonstrations, calibrations, and workouts with scheduled and walk‑in guests.
• Conduct conversations to uncover each guest’s fitness goals and educate them on how Ton​al supports their journey.
• Deliver on and exceed sales goals.
• Maximize sales through exceptional customer relationships and impactful in‑store service.
• Maintain guest information, preferences, and feedback using Ton​al sales systems (Salesforce).
• Conduct phone and/or email outreach to new clients for updates and follow‑ups.
• Keep the sales floor organized and clean with attention to detail.
• Provide direction and guidance to Sales Specialists to ensure efficient floor operations, customer service, and coverage.
• Train Sales Specialists on product knowledge and showroom procedures, including checkout, customer nurture cycle, and in‑store experience.
• Perform opening and closing procedures.
• Create and maintain a strong sales environment and exceptional customer service through teamwork, informal coaching, and leading by example.
• Unpack inventory boxes as required (boxes weigh 5–30 lb).

Requirements

• 2+ years sales experience in retail, fitness, service, or hospitality.
• Supervisory experience preferred.
• Ability to deliver great customer experiences that build loyalty and measurable sales results.
• Strong verbal communication; energized by interaction with customers, groups or individuals.
• Approachable, good listener, enthusiastic brand representative.
• Flexibility and ability to adapt quickly to business needs and strategy changes.
• Strong problem‑solving skills.
• Excellent written communication; organized and follow‑through on next steps.
• Flexibility to work a standard retail schedule, including evenings, weekends, and holidays.
• Proficiency with Apple products, Google Suite, and Salesforce a plus.
• Applicants must be at least 18 years of age.
• Extra credit: fitness‑industry experience; luxury or high‑end product sales experience.

Schedule

Standard retail schedule, including evenings, weekends, and holidays.

Pay

Compensation Range: $22 – $24