Showroom Sales Associate, New York

Key Responsibilities

• Represent the brand professionally within the showroom and broader design community.
• Serve as a welcoming, knowledgeable point of contact for designers, trade partners, and showroom visitors.
• Build and maintain relationships with designers, specifiers, and key accounts in the New York market.
• Aid clients with product selection, pricing, lead times, specifications, etc.
• Maintain personal sales expectations and contribute to overall territory performance.
• Support the external sales team through lead generation, outreach, appointment coordination, and sales support activities.
• Attend outside client visits in local NY market and prospect for new clients.
• Maintain expert product knowledge and stay current on new introductions, collections, and brand positioning.
• Maintain accurate records of outreach, leads, customer interactions, and opportunity status within the CRM.
• Use Microsoft Office and CRM tools to support reporting, communication, and sales follow-up.
• Cook samples, tear sheets, and other collateral needed to support client meetings and follow-up.
• Support showroom events, product launches, and market activations.
• Attend local networking and industry events.
• Maintain showroom presentation and ensure the space reflects brand standards at all times.
• Share market feedback, customer insights, and competitive observations with the sales team.

Qualifications

• 3-5+ years of experience in inside sales, showroom sales, client service, or another customer-facing role, preferably within luxury home furnishings, lighting, or the design industry.
• Strong interpersonal, communication, and relationship-building skills.
• Polished and professional presence with the ability to represent the brand effectively in a trade-focused environment.
• Highly organized and self-motivated, with strong follow-up and attention to detail.
• Experience using Microsoft Office Suite and CRM platforms to manage customer interactions, track activity, and support reporting.
• Comfortable managing multiple priorities in a fast-paced showroom environment.
• Interest in interior design, luxury furnishings, and the professional design community.
• Ability to work collaboratively with showroom teammates, external sales partners, and cross-functional internal teams.

Pay & Benefits

• Competitive Salary and Compensation Package
• Comprehensive Health Insurance
• Generous Paid Time Off
• Professional Development Opportunities
• 401(k) Retirement Savings Plan
• Wellness Programs
• Employee Discounts and Perks
• Community Engagement and Volunteer Opportunities
• Diverse and Inclusive Culture