Showroom Manager

Duties And Responsibilities Of The Position

• Develop and execute strategies to drive new business and relationships in the assigned markets.
• Recruit, train, lead, and develop associates in all areas of job-specific responsibilities.
• Clearly define goals and objectives for Showroom personnel to measure performance and regularly communicate these objectives to personnel.
• Log all client showroom visits, contact information, and customer preference and selection notes in CMT.
• Promote the showroom through all aspects of marketing/media and events, concentrating on optimizing exposure.
• Maintain and update design aid tools that help secure customer sales.
• Make outside sales calls and follow up on leads as needed.
• Responsible for the safe operations of the Gallery, including proper opening and closing of the store.
• Plan and host events to draw new customers into the Showroom.
• Maintain showroom samples and merchandising.
• Attend industry-related events to network and promote the showroom.
• Make decisions on behalf of the team within the parameters of the unit or sub-unit.
• Recommend changes to unit or sub-unit policies.
• Provide direction to the team according to established policies and management guidance.
• Oversee day-to-day work schedules and plans.
• Act as an advisor to the unit or sub-units and may become actively involved in resolving problems.
• Exercise judgment within defined procedures and policies.
• Review relevant factors to analyze situations and resolve issues.
• Perform other duties as needed.

Required Experience And Education

• Bachelor’s degree in a related field preferred.
• 6-8 years’ relevant experience OR equivalent combination of education and experience.
• 1-3 years of management experience.

Competencies

• Focused on and responsible for their team's productivity and collective impact.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient in using Microsoft Office Suite products.
• Flexible attitude, adaptable to change, a team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information

• Travel time, how many people they will manage, the work environment, etc.

Disclaimer

• The information in this description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
• This role will be responsible for direct reports.
• The ability to lift 50 pounds regularly.

Company Information

• We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.
• Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Additional Information

• Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
• Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.