Showroom Manager

Responsibilities

• Achieve financial objectives for the Center, including meeting or exceeding sales goals and ensuring the Center expense budgets are met.
• Analyze Center performance and create and implement action plans to respond to changing business needs and conditions.
• Manage existing and future clients/accounts to develop leads, initiate relationships and ensure repeat business and referrals.
• Maintain and enhance staff performance through continuous training and coaching.
• Communicate, implement and manage store marketing, merchandising and sales programs.
• Ensure that the Center utilizes excellent CRM practices and achieves the highest quality of customer profile capture with every transaction.
• Process sales quotes and orders within company computer systems.
• Demonstrate enthusiasm for the brand and effectively communicate company and product features and benefits to Center team and clients.
• Provide appliance and cooking technique training and education to clients through demonstrations in the Center, at client's homes, or at dealer locations.

Requirements

• Previous sales experience in retail, design, or luxury retail preferred.
• Strong initiative and ability to work without constant direction.
• Goal-oriented. Ability to stay focused on creating winning results.
• Strong multi-tasking skills and ability to work in a fast-paced retail environment.
• Strong understanding of customer service needs and priorities and willingness to “go above and beyond” in meeting client expectations.
• Friendly, enthusiastic and outgoing manner in interacting with clients and coworkers.
• Ability to communicate effectively and clearly with clients and coworkers in person, via phone and email.
• Comfortable working within the demonstration kitchen and being hands-on with food preparation and kitchen duties.
• Strong initiative and time management skills. Ability to work without constant direction.
• Ability to prioritize multiple tasks and work in a fast-paced retail environment.
• PC proficiency, Outlook, MS Word and Excel and ability to learn new computer applications.
• Professional image in personal appearance, manner, and demeanor.
• Able to stand for long periods of time, bend, kneel and use a step stool or ladder to reach overhead objects.
• Able to lift 25 lbs.

Qualifications

• A high school diploma is required.

Skills

• Product knowledge and expertise on Miele appliances and floorcare.
• Event planning and coordination skills.
• Customer service and interpersonal communication skills.
• Ability to handle food preparation and kitchen duties.

Benefits

• Comprehensive health, dental and vision insurance.
• Wellness discounts on medical premiums.
• 100% covered life and long-term disability insurance.
• 401k with company match.
• PTO + holidays.
• Discounted gym membership.
• Generous Employee Purchase Program.
• Wellness and volunteer programs.

Pay

The salary range for this position is $80,000 to $95,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education, experience, relevant skills, and alignment with market data.

Schedule

Flexibility to perform different tasks based on day-to-day business needs.