Showroom Manager
About Us
Luv Bridal was founded with a mission to redefine the bridal shopping experience. We believe every bride deserves to feel confident, celebrated, and supported — and we’ve created an environment and service model that reflects that mission. Our modern showrooms provide a stress-free, personalized space featuring inclusive sizing (2–28), exclusive designer collections including Madi Lane, Evie Young, Serene Amé, Pronovias, and more — and a wide selection of bridal accessories to complete the look. With locations in Phoenix, Tempe, Los Angeles, Orange County, San Diego, Rancho Cucamonga, Denver, Houston, and Fort Lauderdale, Luv Bridal is proud to offer a one-of-a-kind bridal experience rooted in passion, service, and celebration.
At LUV Bridal, we are committed to creating an inclusive and supportive workplace where every team member feels valued—no matter where they are located. We believe in celebrating each other’s successes and lifting one another up, fostering growth both individually and as a team. Our diverse and collaborative culture drives innovation and enables us to provide an exceptional experience for our clients and brides around the world.
About the Role
This is a unique opportunity for an emotionally intelligent leader with a strong background in retail, sales, and team development to step into a fulfilling role with long-term growth potential. This position requires high levels of emotional intelligence, grit, and a strong commitment to excellence in both customer experience and team performance. We're seeking someone who will positively represent the Luv Bridal brand and thrive in a goal-driven, evolving environment. The role involves leading our new Memphis showroom opening in 2026 and bringing the Luv Bridal experience to life in this vibrant market.
Responsibilities
- Achieve monthly sales targets — both closing ratio and total revenue
- Recruit, hire, and train high-performing stylists who reflect our brand values
- Provide ongoing coaching, feedback, and performance development
- Oversee daily showroom operations including scheduling, ordering, and inventory
- Merchandise gowns and accessories; forecast and purchase new samples and back stock
- Build strong rapport with clients and navigate emotionally charged situations with care and professionalism
Requirements
- Minimum 8 years of customer service experience
- Minimum 6 years of high-level management experience
- Minimum 6 years of retail sales experience
- Strong interpersonal and communication skills
- Passion for bridal, fashion, and luxury customer service (bridal experience preferred)