Showroom Maintenance & Warehouse Associate

Position Overview

The Showroom Maintenance & Warehouse Associate (SMWA) assists in carrying out the maintenance, merchandising, and warehouse functions for multiple store locations while providing an amazing guest experience.

Essential Functions

• Maintain cleanliness of the interior and exterior showroom, warehouse areas, parking lot, restrooms, common areas, floors, windows, etc.
• Perform dusting, vacuuming, custodial work, and trash removal
• Receive and process products from trucks, handling all products with the utmost care
• Assemble furniture using work instructions and various tools, following quality and safety guidelines
• Inspect in-store furniture for damage and perform repairs/restoration as needed
• Maintain an organized and clean warehouse to optimize space utilization
• Perform facilities maintenance tasks, including minor plumbing repairs and carpentry updates
• Paint showroom walls for presentations, store upgrades, and upkeep
• Collaborate with the Visual Team to ensure the showroom meets visual merchandising standards
• Maintain showroom track lighting for optimal product presentation
• Create a positive, seamless guest pick-up experience by verifying order details and following SOPs
• Schedule Expectations
• Full-time: 40 hours per week
• Overtime during peak periods as needed
• Schedule may change according to business needs
• Travel may be required to assist with regional stores and new store openings

Requirements

• Education & Experience
• Preferred: High school diploma or GED
• Prior warehouse experience preferred
• Minimum 1 year of maintenance and warehouse experience in receiving and assembling furniture

Skills & Abilities

• Strong attention to detail, time management, and organizational skills
• Ability to read, understand, and follow instructions
• Ability to work independently and in a fast-paced team environment
• Ability to lift, lower, push, or pull furniture over 100 lbs
• Neat, clean, and professional appearance
• High level of courtesy in serving guests
• Troubleshooting skills for resolving customer service issues