Showroom Liaison

Job Description

We are seeking a professional, organized, and customer-focused Showroom Coordinator to support the daily operations of our custom closet showrooms. This role is essential in creating a welcoming, polished environment for clients while supporting our design team and ensuring the showroom consistently reflects our brand standards.

Key Responsibilities

• Showroom Operations
• Open and close the showroom in accordance with scheduled hours
• Maintain overall cleanliness, organization, and presentation of the showroom
• Ensure displays, samples, and materials are properly stocked and visually appealing
• Carry out routine walkthroughs to ensure showroom readiness at all times
• Customer Experience
• Greet and assist walk-in clients in a friendly, professional manner
• Provide an overview of products, materials, and showroom displays
• Answer questions and help guide clients through the showroom experience
• Capture and route customer inquiries or leads to the appropriate designer
• Team Support
• Aid designers during in-showroom client appointments as needed
• Prepare materials, samples, or workspaces for client meetings
• Provide general administrative and operational support to the design team
• Support the Customer Liaison team by fielding and scheduling new leads

Qualifications

• Basic Qualifications
• Previous experience in retail, customer service, or showroom environments preferred
• Strong interpersonal and communication skills
• Professional appearance and demeanor
• Highly organized with attention to detail
• Ability to multi-task and prioritize in a fast-paced environment
• Self-motivated and able to work independently
• Preferred Qualifications
• Interior Design or home-related background
• CAD knowledge and/or experience

Additional Information

• What We Offer
• Full and part time hours
• Competitive compensation
• Opportunity for growth
• Benefits
• Weekend (Saturday) availability is required