Showroom Host, NYC Part Time
About the Role
Babylist is the leading digital destination for growing families, and our New York showroom is where that magic comes to life in person. We're looking for motivated Showroom Hosts to help create a memorable and joyful experience for expecting parents and their loved ones. You'll play an essential role in helping guests build their registry, discover the best baby products, and feel genuinely cared for from start to finish. This role reports to the Showroom Manager and works closely with the rest of the NY Showroom team.
A few things to know upfront:
- We're hiring for our New York location, opening this fall in SoHo
- We're hosting a career fair on July 21st — strong applicants will be invited to attend
- Target start date is August 10th
- There is a mandatory training period from August 31st through September 24th with no time off during this window. We want to be fully transparent about this before you apply.
Requirements
- Minimum 2 years of experience in a retail or guest service role
- Highly motivated with an energetic, friendly, and upbeat attitude
- Passion for delivering the very best in customer experience through genuine and warm connections
- Strong belief in teamwork and collaboration
- Excellent communication skills with both teammates and guests
- Ability to thrive in a dynamic environment and manage multiple tasks
- Strong problem-solving and decision-making abilities
- Flexible availability, including nights, weekends, and holidays (weekend availability is required)
- Able to lift and carry 25-30 lbs and stand for 8-10 hours
Responsibilities
- Be a Babylist ambassador by delivering exceptional service and helping guests navigate the showroom experiences
- Answer guest questions and help them select and register for products by listening to their needs and leveraging product knowledge
- Participate in ongoing training and education to maintain knowledge of product features, benefits, and safety guidelines
- Support the guest experience with retail systems and tools, and knowledge on Babylist registries
- Assist in showroom operations such as pop-ups, events, inventory receiving, visual merchandising, and upkeep of showroom maintenance (e.g., cleaning/janitorial duties)
- Meet and exceed goals and performance metrics, like guest satisfaction and product knowledge proficiency
- Collaborate with the Showroom team on ways to constantly improve the Babylist showroom experience
- Support Babylist content and social media team (if applicable)
Why This Role
- You'll be part of building something new — the NY showroom is just getting started, and you'll help shape what it becomes
- Babylist has a real mission: helping families navigate one of the most exciting and overwhelming moments of their lives
- This is a hands-on role with variety — no two shifts look the same
- You'll be surrounded by a team that cares about doing the job well and actually likes working together
Pay
The starting rate for this position is $23.30 per hour.
Benefits
- 35% employee discount at the Babylist Shop
- Accrued PTO + 3 paid holidays + 7 sick days annually
- 401(k) participation
About Us
Babylist is the leading platform for expecting and new families — and our showrooms in Beverly Hills and NYC are where that mission comes to life in person. Since opening in 2023, we've welcomed thousands of families to explore gear, build registries, and feel truly supported. The people who work in our showrooms are the face of that experience.
Our culture is built on showing up for guests and for each other — the team here genuinely cares. We build real relationships with families during one of life's biggest moments, move fast, stay curious, and use tools (including AI) to make our work better. Our NYC location is beautiful, welcoming, and one-of-a-kind.
We invest in the people who show up and want to grow, offering opportunities to expand your retail and guest experience skills in a mission-driven environment. Performance-based advancement is available as Babylist's physical retail presence grows.