Showroom Design Associate

About the role

Join our team as a Design Associate in Katy! Are you passionate about helping people build their dream homes? Do you thrive in a fast-paced and dynamic environment? If so, Tilson Homes wants to hear from you! As a Design Associate at Tilson Homes, you will lead customers through a design appointment, and provide the follow-up needed to help bring their dream homes to life! Your role will be vital in providing exceptional service and support throughout the homebuilding process.

Responsibilities

• Assist customers in the color selection process and accurately document their selections.
• Engage and welcome potential customers at our Design Center.
• Help customers by providing guidance and answering their inquiries about customization options.
• Keep the Design Center and models in top condition, representing our business professionally.
• Address and resolve customer concerns in a respectful manner.
• Maintain accurate and current customer information for our Sales team.
• Collaborate with various departments to ensure prompt construction start times for our customers.

Qualifications

• Customer-focused individual with a passion for the homebuilding industry and a background in Design.
• High school diploma or equivalent required; bachelor's degree preferred.
• Completed designer education course or certification preferred.
• Bilingual a plus but not required.
• At least 1–2 years of experience in customer service.
• Excellent verbal and written communication skills.
• Friendly, hardworking, and aligned with company values of responsibility, honesty, and cooperation.

Pay

Hourly role paying $22.50 per hour.

Benefits

• 401K
• Medical, dental, and vision insurance
• Paid time off
• Paid training
• Opportunities for career growth