Showroom Consultant

The Showroom Consultant is the face of our retail business, guiding homeowners, designers, and contractors through the countertop selection and purchasing process. This role focuses on advising customers, generating accurate quotes using Moraware and Google Sheets, and actively guiding clients toward our stock material programs while facilitating slab viewing appointments for retail and Home Depot customers.

Responsibilities

• Greet walk‑in customers and manage scheduled showroom appointments.
• Guide customers through material selections.
• Generate quotes using Moraware and Google Sheets.
• Follow up on outstanding quotes and close sales to meet monthly revenue and volume targets.
• Conduct yard tours and slab‑viewing appointments.
• Facilitate slab views for Home Depot customers, explaining natural stone variations and obtaining sign‑offs.
• Ensure all customer selections, signed contracts, and deposits are accurately recorded.
• Provide a clean, detailed handoff to the Project Management team so jobs can be scheduled for templating and production.

Qualifications

• 1–3+ years of retail sales or design experience, preferably in countertops, kitchen & bath, flooring, or home remodeling.
• Strong interpersonal and consultative selling skills.
• Highly organized and capable of managing multiple active quotes.
• Comfortable learning and utilizing quoting software—Moraware and Google Sheets—for pricing calculations.
• Adaptable and willing to learn our Synchronous Flow methodology to understand how sales decisions impact manufacturing capacity and profitability.

Benefits

• Competitive wages
• Health insurance
• Life insurance
• Long‑term disability
• Dental insurance
• 401(k) retirement plan
• Paid holiday and vacation time