Shortage Control Lead - Full-Time

If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Shortage Control Lead. You will mitigate theft and fraud in high-shortage areas while promoting a safe and secure store environment. Engage with customers and associates in a manner consistent with company core values by providing a strong, energetic greeting with eye contact and a smile.

Responsibilities

• Provide an effective deterrent to dishonest behaviors by demonstrating a command presence: role-modeling impression of control, following dress code in the company-issued vest and earpiece, maintaining a positive demeanor, strong posture, and an energetic greeting.
• Maintain a safe and secure store for customers and associates with strong attention to detail, multi-tasking ability, clear communication, and aligned partnership with store leadership.
• Enthusiastically engage with every customer and associate in high-risk shortage areas, ensuring interactions are positive, respectful, and promote best-in-class customer service.
• Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft.
• Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering for large-scale or organized retail crime or repeat theft incidents.
• Support the store manager by providing internal controls and operational oversight, including conducting associate package/bag checks, monitoring point-of-sale transactions, conducting store audits, and promoting Asset Protection programs.
• Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes.
• Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage.
• Role-model behaviors that demonstrate safety as a top priority and address unsafe practices at every opportunity.
• Manage stressful situations with discipline.

Requirements

• Ability to work a flexible schedule, including nights, weekends, and holidays as required.

Benefits

• Competitive wage and flexible hours.
• Associate discount.
• Medical, dental, and vision coverage, including life and disability insurance.
• Full-time associates may be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, and paid sick time in accordance with applicable law.
• 401(k) plan eligibility.
• Training and development opportunities to grow with the company.

Pay

$18 per hour.

Schedule

Regular Full-Time.

Location: 345 to 365 Rockaway Tpk, Lawrence, NY 11559.