Shortage Control Lead - Full-Time

Join Burlington Stores, Inc., one of the largest off-price retail stores in the nation, as a Shortage Control Lead. In this role, you will mitigate theft and fraud in high-shortage areas while fostering a safe and secure store environment. You’ll engage with customers and associates in alignment with company core values, providing energetic greetings and maintaining a strong command presence.

Responsibilities

• Provide an effective deterrent to dishonest behaviors by demonstrating a command presence, adhering to the company dress code (vest and earpiece), and delivering positive, respectful interactions with customers and associates.
• Maintain a safe and secure store environment through attention to detail, multitasking, strong communication, and collaboration with store leadership.
• Engage enthusiastically with customers and associates in high-risk shortage areas to promote a strong impression of control and best-in-class customer service.
• Apply a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft.
• Gather and document indicators of external theft, share findings with store and field leaders, and network with local law enforcement to address organized retail crime or repeat incidents.
• Support internal controls and operational oversight, including associate package/bag checks, monitoring point-of-sale transactions, conducting store audits, and promoting Asset Protection programs.
• Assist store leadership with onboarding and ongoing training for associates in shortage reduction programs and processes.
• Support the preparation and execution of the semi-annual inventory process and develop action plans to reduce shortage.
• Role-model safety-first behaviors and address unsafe practices proactively.
• Manage stressful situations with discipline and professionalism.

Requirements

• Ability to work a flexible schedule, including nights, weekends, and holidays as required.

Benefits

• Competitive wage and flexible hours.
• Associate discount.
• Medical, dental, and vision coverage, including life and disability insurance.
• For full-time associates: up to 12 days of paid time off annually, up to 8 paid holidays, and paid sick time in accordance with applicable law.
• 401(k) plan eligibility for full-time associates.
• Training and development opportunities to support career growth.

Pay

$15 per hour.

Schedule

Full-time, regular schedule with flexibility required, including nights, weekends, and holidays.