Shortage Control Lead - Full-Time

Join Burlington Stores, Inc. as a Shortage Control Lead and help mitigate theft and fraud in high‑shortage areas while promoting a safe, secure, and customer‑focused store environment.

Responsibilities

• Provide an effective deterrent to dishonest behaviors by demonstrating command presence, adhering to dress code (vest and earpiece), and delivering a positive, energetic greeting.
• Maintain a safe and secure store with strong attention to detail, multitasking ability, clear communication, and partnership with store leadership.
• Enthusiastically engage customers and associates in high‑risk areas, ensuring interactions are positive, respectful, and reinforce a strong impression of control and best‑in‑class service.
• Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft.
• Gather and document indicators of external theft, share findings with store and field leaders, and network with local law enforcement as directed to support evidence gathering for organized retail crime.
• Support the store manager by providing internal controls and operational oversight, including associate package/bag checks, monitoring point‑of‑sale transactions, conducting store audits, and promoting Asset Protection programs.
• Provide onboarding and ongoing training for Shortage Control Associates in shortage‑reduction programs and processes.
• Assist store leadership with the semi‑annual inventory process and develop action plans to reduce shortage.
• Role‑model behaviors that prioritize safety.
• Manage stressful situations with discipline and address unsafe practices promptly.

Benefits

• Competitive wage and flexible hours
• Associate discount
• Medical, dental, and vision coverage
• Life and disability insurance
• Up to 12 days of paid time off annually (full‑time)
• Up to 8 paid holidays
• Paid sick time in accordance with applicable law
• 401(k) retirement plan
• Training and development opportunities

Pay

Base Pay: $13.00 per hour

Schedule

Flexible schedule required, including nights, weekends, and holidays as needed.

Location: 11546 Gulf Freeway, Houston, TX 77034