Shop Technician - Rental Store

About the role

The Rental Store Shop Technician is responsible for adhering to all safety standards while performing minor repairs, preventative maintenance, diagnostics, and troubleshooting on Thompson Rents equipment including engines, hydraulics, transmissions, and electrical components. Duties include disassembly and reassembly, adjustments for optimal performance, and effective use of service information systems. The role also involves timely ordering and returning of parts, independent work in the shop, and proper testing of components. A valid driver’s license is required.

Responsibilities

• Adheres to and follows all applicable and required safety standards and procedures.
• Plans and performs minor repairs using correct tools and procedures.
• Performs the following tasks on engines, hydraulics, transmissions, and electrical components: remove and install; disassemble and reassemble; minor adjustments as needed for service.
• Perform preventative maintenance, diagnostics, and troubleshooting.
• Demonstrates proper use of service information systems.
• Orders and returns parts for assigned jobs in a timely manner.
• Tests and adjusts components for optimal performance.
• Works independently in the shop as required.
• Upholds the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.
• Maintains a productive work environment by acting and communicating in a manner that upholds the values of the Thompson Tractor brand.
• Demonstrates the ability to have a positive relationship with customers, clients, vendors, coworkers, and management.
• Maintains proper and regular attendance.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Minimum of one (1) year’s work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education required. Experience using personal computers and basic typing skills required.
• Med Card and CDL preferred.
• MVR (required).
• Job training: Area‑specific technical training, OSHA and MSHA required training, vendor technical sites (Infocast, Liftnet, SIMSi, etc.).
• Licenses & certifications: Valid driver’s license required; MVR required; CDL Class A preferred; Med Card preferred.

Skills

• Intermediate engine, transmission, hydraulic, and electrical diagnostic and repair skills.
• Written and verbal communication skills.
• Basic computer skills.
• Troubleshooting ability.
• Technical and mechanical aptitude.

Working Conditions

• Work typically performed in a Service Department shop.
• Exposure to physical risk and all‑weather conditions.
• Standing on hard surfaces for extended periods often required.
• Physical requirements: speaking, listening, writing, typing, reaching, kneeling, grasping, stooping, lifting to 75 lbs., climbing ladders, climbing earthmoving equipment, crawling under equipment.
• Job hazards: material handling/lifting, chemicals, construction, cranes and hoisting, noise, eye hazards, slips and falls, moving machinery, stationary machinery, respiratory hazards, laceration, amputation, strains and sprains, heat exhaustion.