Shop Technician, Rental

7:00 AM – 4:00 PM Monday - Friday, with Saturdays and overtime as needed.

Responsibilities

• Perform repairs on all brands of rental equipment as well as some customer-owned equipment.
• Familiar with multiple brands such as CAT, Genie, Skyjack, Hybrid, JLG, Wacker, Polaris, Miller, and Sullair.
• Perform basic maintenance, diagnosis, and repairs on all types of construction and aerial work platform equipment.
• Establish and maintain service-oriented working relationships with customers.
• Pick-up and delivery of equipment when necessary.
• Answer calls and questions from customers.
• Provide excellent customer service to all customers.
• Complete service reports and all other paperwork before and after repairs are made.
• May perform other related duties as requested and/or assigned.

Requirements

• Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
• Knowledge and clear understanding of gas and diesel engines, hydraulic, and electrical systems.
• Automotive and Industrial Maintenance Technicians encouraged to apply.
• Computer literate and proficient with programs such as Microsoft Word, Excel, Access, and Outlook required.
• Knowledge of DBS preferred.
• Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
• Must be a self-starter, well-organized, and able to work in a fast-paced environment.
• Excellent customer service skills are needed.
• Must be able to lift 75 lbs, bend, twist, and climb.
• Must possess a valid driver’s license with a clean driving record (no more than 2 minor violations within the past 3 years and no major violations within the past 5 years).

Benefits

• Industry-leading compensation and fully funded union benefits.
• Employer-funded Union Healthcare & Union pension.
• Paid holidays.
• 3 paid personal days.
• Paid funeral leave.
• Vacation: 1 week (40 hours) of vacation after 1 year of full-time employment.
• Education assistance.
• Tool insurance.

Pay

$54.80 per hour USD.

Work Environment

• Majority of time spent in the equipment shop, with potential continuous walking, bending, and lifting up to 75 lbs.
• May need to move/operate equipment to diagnose maintenance needs.
• Noise level in the shop environment is usually moderate to high.
• Portion of time spent in an office environment, sitting at a desk, answering telephones, and using a keyboard.
• Must be flexible to work Saturdays and overtime as needed.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.