Shop Supervisor

Position Summary

Supports day-to-day maintenance operations by overseeing a team of technicians across one or more shifts. Supervises repair activities, coordinates shop workflows, and ensures compliance with safety and maintenance standards.

Major Tasks and Responsibilities

• Supervises shop technicians, including providing coaching, oversight, and daily work direction.
• Affords assistance with training and supporting the performance development and discipline of team members.
• Maintains oversight of shop operations to ensure timely and quality completion of preventative maintenance and repairs.
• Collaborates with the parts team to manage inventory levels and ensure availability of needed materials.
• Provides hands-on instruction in diagnostic software, tools, and repair techniques to promote technician development.
• Supports expense monitoring by reviewing trends and identifying cost-saving opportunities.
• Collaborates with terminal personnel to prioritize equipment availability and readiness.
• Ensures proper documentation and workflow approval for repair orders, including vendor and warranty work.

Minimum Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately review and complete various documents, reports and records required of the position.

Preferred Qualifications

• 5+ years of equipment maintenance experience, preferably in a freight or logistics environment.
• 2+ years of experience in a supervisory or lead technician role.
• Familiarity with diagnostic software and repair of brake systems, transmissions, and rear ends.
• Proficiency with Microsoft Office and relevant maintenance systems.

Work Conditions and Physical Demands

• Regular exposure to a shop environment with moderate noise, temperature fluctuations, and moving equipment.
• Frequent walking, standing, bending, and occasional kneeling or climbing to inspect vehicles or observe repair work.
• Occasional lifting, pushing, or pulling of parts, tools, and equipment up to 50 pounds.
• Regular use of hands and arms for reaching, handling tools, or operating diagnostic equipment.
• Adequate vision (with or without correction) to read gauges, manuals, and inspect work quality.
• Adequate hearing (with or without aids) to detect equipment sounds, communicate effectively, and follow safety signals.
• May occasionally work outside normal business hours to meet operational needs or respond to urgent repairs.

Benefits

• Health Benefits: Comprehensive medical, vision and dental coverage at reduced rates – not to mention 100% free medical premiums after 10 years with Saia.
• Physical Wellness: Comprehensive program focused on preventive care, early detection of conditions, condition management and One Pass gym memberships through our partners including United Healthcare, Teladoc and Livongo.
• Protection: Company-paid coverage (disability, life) as well as low-cost supplemental coverage (life, critical illness, accident, etc.) and other programs like the Employee Disaster Relief Program.
• Flexibility: Company policies and programs that support flexibility and paid time-off, including but not limited to vacation, sick days and holidays.
• Financial Well-being: Competitive pay, company match on our 401(k) and Roth 401(k) retirement programs with immediate vesting, employee stock purchase program, flexible spending accounts, legal insurance, financial planning and more.
• Perks: Anniversary program, job referral bonuses, scholarship program and more.
• Emotional Wellness: Company programs that provide support include our employee assistance program and behavioral health coverage through our medical plan.

Related Content

• Corporate Responsibility: Check out our latest Corporate Responsibility Report to learn more about our commitment to the environment, those with whom we work, and the communities that sustain us.
• Our History: It's been a long and exciting road. We look forward to driving business as a company and community partner for another 100 years.
• News & Press Releases: Learn about the latest Saia news and press releases here.