Shop Service Technician I

Responsibilities

• Efficiently diagnose, troubleshoot, overhaul, and maintain portable residential generators, engines, and related power equipment.
• Maintain a clean, safe, and organized shop environment, ensuring equipment is loaded, unloaded, and fluids are precisely managed for field teams.
• Team up with our Dispatch operations for seamless daily scheduling and work directly with internal and external customers to provide top-tier service.
• Attend factory-sponsored training to earn valuable certifications, serving as a trusted technical resource for your peers and educating customers on product value.
• Track your billable hours, expenses, and service documentation with high attention to detail.

Minimum Qualifications

• Must have a high school diploma or equivalent.
• Must have 1+ years of experience in repair, installation, maintenance and troubleshooting of generators, engines, or related equipment; experience with Generac, Cummins, Onan, Kohler, and/or Cat preferred.

Physical Demands

• Regularly required to talk and hear;
• Use hands to manipulate objects or controls;
• Regularly required to stand and walk;
• On occasion the incumbent may be required to stoop, bend or reach above the shoulders;
• Occasionally lift up to 25 pounds.