Shop Service Technician
DNOW · Hobbs, NM · 2 wk ago
Information TechnologyFull-time
Job Responsibilities
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on-site installation, repair, maintenance, and test tasks
- Diagnose errors or technical problems and determine proper solutions on equipment
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safe manner and use field automation systems
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings within capabilities
- Build positive relationships with customers
Job Requirements
- High School diploma and/or equivalent in work experience
- Excellent interpersonal skills, proficient in oral and written communications
- Assembly experience preferred
- Basic reading skills
- Must be able to follow directions
- Ability to troubleshoot, test, repair, and service technical equipment
- Ability to perform work accurately and thoroughly
- Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
- Ability to work flexible shifts and to adapt to changing work schedules
- Familiarity with mobile tools and applications
Benefits
- Competitive Salary + bonus
- 401(k)/ Retirement savings
- Comprehensive Benefits (medical, dental, vision, life and disability coverage)
- Career growth opportunities
- Friendly work environment
- Paid vacation/holidays