Shop Service Technician 2

Department: Machine Division (MAC) • Employment Type: Full Time • Location: Laredo • Reporting To: Bobby Solis

Description

This mechanic position is responsible for performing inspections, diagnoses, and repairs of diesel‑powered heavy equipment and/or related equipment or components, following established procedures and guidelines. Works independently or as a member of a team to provide mechanical services that satisfies customer needs and achieves departmental goals. Entry‑level position – generally has two or more years of experience and/or demonstrated job‑relevant knowledge/skills. Relies on instructions and pre‑established guidelines to perform the functions of the job; works under moderate supervision. The incumbent is expected to model the following practices daily: demonstrate alignment with the company’s mission and core business values; collaborate with key internal/external resources; participate in ongoing self‑development.

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Troubleshoots and diagnoses equipment malfunctions and failures.
• Disassembles and assembles machine components to manufacturer’s specifications using hand tools, pneumatic tools, and specialized tooling.
• Rebuilds, repairs, reconditions, and maintains equipment and components.
• Demonstrates good customer relations and support; communicates customer needs to shop management.
• Plans and controls cost of repair jobs.
• Completes parts orders and identifies parts for return.
• Mentors and helps train other technicians.
• Maintains all equipment and work areas – keeps them in good, clean, and orderly condition.
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Works overtime as required by workload and customers’ needs.
• Updates job knowledge by participating in educational opportunities (e.g., ProTech Technician Training Paths).
• Requires regular and punctual employee attendance.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Knowledge of heavy equipment such as dozers, excavators, motor graders, and other dirt‑moving equipment.
• Proficiency with current computer software, related hardware, and machine electronic systems.
• Quality control analysis skills – conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicating findings.
• Operation and control skills – controlling operations of equipment or systems.
• Equipment selection skills – determining the kind of tools and equipment needed to do a job.
• Ability to operate a forklift and an overhead crane.
• Ability to quickly and repeatedly operate the controls of a machine or vehicle to exact positions.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• Ability to make precisely coordinated finger movements to grasp, manipulate, or assemble very small objects.
• Ability to read, write, and understand information.
• Ability to listen to and understand spoken information and ideas.
• Must have or acquire basic mechanic hand and pneumatic tools (metric/standard).

Requirements

• At least two years of diesel‑powered heavy equipment repair experience preferred.
• Ability and knowledge to read/use schematics and diagrams; experience is preferred.
• High school diploma or equivalent preferred.
• Graduation from a diesel technology program preferred.
• Supervisory responsibilities: None.

Physical Requirements

• Must be able to move objects and use abdominal and lower‑back muscles to provide support over time without fatigue.
• Frequently moves materials or equipment weighing up to 50 pounds.
• Constant movement and use of limbs; requires good manual dexterity, coordination, and stamina.
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet; climbs ladders and/or equipment.
• Must be able to maneuver safely and work underneath equipment.
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work.

Work Environment

• Regularly works indoors around moving mechanical parts.
• May be exposed to weather extremes when working outside (inclement weather, heat, cold, humidity).
• Noise level may be loud at times.
• Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high‑speed rotating equipment.
• Requires wearing common protective or safety equipment.
• Required to perform work in cramped spaces and/or high places.

Travel

No travel is expected for this position.