Shop Service Technician 2

Department: Machine Division (MAC)  |  Employment Type: Full Time  |  Location: Edinburg North

About the Role

This mechanic position is responsible for performing inspections, diagnoses, and repairs of diesel‑powered heavy equipment and related components, following established procedures and guidelines. The incumbent works independently or as part of a team to provide mechanical services that satisfy customer needs and achieve departmental goals. It is an entry‑level role that generally requires two or more years of experience or demonstrated job‑relevant knowledge/skills, relies on instructions and pre‑established guidelines, and works under moderate supervision. Daily expectations include demonstrating alignment with the company’s mission and core values, collaborating with internal and external resources, and participating in ongoing self‑development.

Responsibilities

• Model, promote, reinforce, and reward consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes.
• Troubleshoot and diagnose equipment malfunctions and failures.
• Disassemble and assemble machine components to manufacturer specifications using hand tools, pneumatic tools, and specialized tooling.
• Rebuild, repair, recondition, and maintain equipment and components.
• Demonstrate good customer relations and support; communicate customer needs to shop management.
• Plan and control cost of repair jobs.
• Complete parts orders and identify parts for return.
• Mentor and help train other technicians.
• Maintain all equipment and work areas in a clean, orderly condition.
• Work safely at all times and adhere to all applicable safety policies, company policies, procedures, and standards.
• Work overtime as required by workload and customer needs.
• Update job knowledge by participating in educational opportunities (e.g., ProTech Technician Training Paths).
• Maintain regular and punctual attendance.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of machines and tools, including design, use, repair, and maintenance.
• Familiarity with heavy‑equipment machines such as dozers, excavators, motor graders, and other dirt‑moving equipment.
• Proficiency with current computer software, related hardware, and machine electronic systems.
• Quality‑control analysis skills – conducting tests and inspections to evaluate quality or performance and communicating findings.
• Operation and control skills – controlling operations of equipment or systems.
• Equipment selection skills – determining the appropriate tools and equipment for a job.
• Ability to operate a forklift and an overhead crane.
• Ability to quickly and repeatedly operate machine or vehicle controls to exact positions.
• Ability to use hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• Fine‑motor dexterity to manipulate very small objects.
• Ability to read, write, and understand information; listen to and comprehend spoken instructions.
• Possession or acquisition of basic mechanic hand and pneumatic tools (metric/standard).

Requirements

• At least two years of diesel‑powered heavy equipment repair experience (preferred).
• Ability and knowledge to read/use schematics and diagrams (preferred).
• High school diploma or equivalent (preferred).
• Graduation from a diesel technology program (preferred).
• No supervisory responsibilities.
• No travel required.

Physical Requirements

• Ability to move objects and use abdominal and lower‑back muscles to provide support over time without fatigue.
• Frequent handling of materials or equipment weighing up to 50 lb.
• Constant movement and use of limbs; good manual dexterity, coordination, and stamina required.
• Ability to ascend/descend ladders or equipment using both hands and feet.
• Capability to maneuver safely and work underneath equipment.
• Routine response to visual, auditory, and other signals (including alarms) and visual inspection of work.

Work Environment

• Regular indoor work around moving mechanical parts.
• Potential exposure to weather extremes (inclement weather, heat, cold, humidity) when working outdoors.
• Noise levels may be loud at times.
• Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high‑speed rotating equipment.
• Requirement to wear common protective or safety equipment.
• Work may be performed in cramped spaces and/or at height.

Disclaimer

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.