Shipping Team Lead

About the role

This is a hands-on role that performs packaging and shipping activities to ensure accuracy, completeness and condition of shipments in accordance with defined policy standards, established procedures and regulations. Combines expert-level operational execution with direct supervisory oversight, team culture development, and high-level quality Compliance Management.

Responsibilities

• Administer accurate record keeping to ensure required traceability, precision and/or evidence that each material handling operation is documented and transaction history is reliably maintained.
• Ensure all material is properly packaged and maintained in accordance with defined manufacturer specifications, industry regulation(s) and company standards (ESD handling, vacuum seal, moisture control, etc.).
• Perform and accurately record inventory cycle count results, as needed.
• Maintain the packaging/shipping area in a clean, organized, and safe manner in accordance with defined standards and policies, disposing of unnecessary debris, clutter, and product recycling.
• Handle and route non-conforming materials (NCM) in accordance with established procedures and practices.
• Process customer and supplier material return authorizations (RMAs) with the cooperation and coordination of Supply Chain and Quality department representatives.
• Prepare and package material shipments with required certification paperwork in accordance with established procedures, policies and industry regulations.
• Perform outgoing shipment activities to validate and ensure accuracy, compliance and condition of material shipments are in accordance with industry and regulatory standards and adheres to established work processes, instructions and defined systems practices.
• Generate shipping labels, bills of lading, and packing slips with appropriate shipping information and complete appropriate paperwork.
• Assist with loading and unloading delivery vehicles; include lifting and stocking material in appropriate areas throughout the Materials area.
• Coordinate and schedule material pick-ups and shipments in an effective and timely manner.
• Promptly communicate delivery exceptions to pertinent functional personnel.
• Provide ongoing process review and suggestions for improvement.
• Monitor and request shipping supplies including boxes, bags, and bubble wrap, etc.

Team Leadership

• Supervise direct reports, approve timecards, and assist with hiring and talent acquisition.
• Audit team skill levels, deliver targeted training and monitor group participation to improve performance.