Shipping Supervisor - Raleigh NC

About the Role

The Shipping Supervisor oversees all outbound shipping activities in the warehouse, ensuring timely and accurate order fulfillment, staff coordination, and compliance with shipping standards. This role also ensures drivers operate company trucks safely, comply with DOT regulations, and complete accurate pre-trip inspections.

Responsibilities

• Supervise daily outbound operations and staff in the shipping area.
• Coordinate order staging, packing, and shipping schedules.
• Ensure shipment accuracy and timely carrier pickups.
• Train and coach team members on procedures and safety practices.
• Monitor productivity and address performance concerns as needed.
• Collaborate with other departments to resolve order or inventory issues.
• Maintain accurate records of shipments and resolve discrepancies.
• Verify drivers complete accurate pre-trip inspections and report truck issues promptly.
• Follow instructions and adapt to changing priorities.
• Utilize Dispatch Management Systems to efficiently dispatch and coordinate multiple routes.

Requirements

• High school diploma or equivalent required; associate’s degree preferred.
• Previous warehouse or shipping leadership experience preferred.
• Familiarity with inventory and shipping systems (WMS, ERP).
• Experience with Dispatch Management Systems.
• Strong organizational and leadership skills.
• Effective communication and problem-solving abilities.

Physical & Work Environment

• Walk the warehouse floor frequently throughout the shift.
• Regularly lift, carry, and move boxes weighing up to 50 lbs.
• Work in a fast-paced environment with shifting priorities.
• Operate near shipping docks and material handling equipment.