Shipping Supervisor

About the role

The Shipping Supervisor oversees daily shipping and receiving operations, leading a team of shipping/receiving associates and dock personnel. This role owns inventory accuracy, carrier coordination, and safety compliance on the dock, and works closely with production and inventory planning to make sure every order ships on time.

Responsibilities

• Supervise and schedule shipping/receiving associates and dock operators across shift(s)
• Cookout outbound freight with LTL/FTL carriers; manage bills of lading, packing lists, and shipping documentation
• Maintain inventory accuracy through cycle counts and reconciliation with our ERP/WMS system
• Enforce safety protocols for forklift operation and dock activity, in line with OSHA standards
• Partner with production and inventory planning to hit ship dates and resolve bottlenecks
• Train new team members, conduct performance check-ins, and manage attendance and scheduling
• Investigate and resolve shipping errors, damaged-freight claims, and carrier service issues

Requirements

• 2–5 years of shipping/receiving or warehouse experience
• 1+ years in a supervisory or lead role
• Forklift certification (or ability to obtain)

Qualifications

• Comfortable working in an ERP/WMS inventory system
• Strong communication and organizational skills
• High school diploma required; associate degree a plus

Skills

• Ability to pass a pre-employment drug screen and background check

Pay

Base salary: $58,000–$65,000/year, based on experience

Schedule

Clean, safety-focused facility with a collaborative team culture