Shipping Supervisor 2nd Shift

Shift: 2nd (2pm-10pm) • Reports to: Shipping Manager • Salary range: $70,000–75,000 based on experience

About the role

This is a cross-functional role that includes coordinating with production lines to prevent bottlenecks, managing warehouse staff, overseeing inventory, and ensuring outgoing shipments meet customer requirements and strict deadlines.

Responsibilities

• Coordinate working hours including scheduling, approving time-off requests, and timekeeping.
• Maintain compliance with DOT and OSHA regulations.
• Supervise all warehouse, shipping, and receiving activities.
• Prevent bottlenecking by ensuring finished goods are cleared from discharge lines as they are manufactured on shift.
• Supervise forklift operators in the daily routine of loading trucks neatly and to the customer’s complete satisfaction.
• Coordinate with customer service to deliver customer orders on time.
• Keep upper management informed of problems or situations that may affect department performance.
• Conduct production/safety meetings with departmental personnel.
• Coordinate inventory management and housekeeping.
• Adhere to daily shipping schedules and make recommendations for optimizing the schedule to meet cost, quality, delivery, and service goals.
• Communicate with necessary supervision to avoid problems between shift changes.
• Establish a cooperative working climate that maximizes employee morale and productivity by showing fairness, consistency, and an interest in employee problems.
• Maintain confidentiality.
• Implement, maintain, and support all company policies and procedures, and good housekeeping.
• Additional duties may be assigned by management.

Supervisory responsibilities

• Directly supervise all employees assigned to the department.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conflict resolution; team building; coaching and leading employees to improve; addressing complaints and resolving problems; documentation; and setting an example of superior behavior, attitude, and performance.

Leadership attributes

• Superior time management skills, including the ability to manage multiple issues concurrently and lead effective, efficient meetings.
• Teaching skills to function effectively as a teacher for personnel in both technical and administrative aspects of the position.
• Excellent crisis management, demonstrating high emotional control under adverse conditions and leading personnel to successful resolutions.
• Excellent employee relations skills, including active listening, appraising personnel, applying both positive and corrective feedback, resolving conflicts, and demonstrating positive motivational skills such as coaching and delegation techniques.
• Demonstrated confidence, including providing a consistent leadership style with an acceptable level of professional assertiveness.
• Professional appearance to support the role as a managerial representative of the company.

Requirements

• High school diploma or GED.
• Two years of experience as a forklift operator.
• One year of shipping experience.
• Preferred: College and/or related technical experience.
• Preferred: One year of supervisory experience as a proven manager of at least five people.
• Preferred: Four years of experience in the corrugated box industry.

Skills

• Language: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
• Mathematical: Ability to read a tape measure with speed and accuracy. Ability to calculate figures and amounts such as percentages, measurement, volume, and rate. Ability to apply concepts of high school math.
• Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form. Ability to deal with problems involving several concrete variables in standardized situations.
• Technical: Working knowledge of equipment design and capabilities to support efficient operation and the role of teacher/trainer. Understanding of cost issues to make daily decisions that reduce overall costs and identify areas for improvement. Knowledge of quality standards and regulatory requirements, including wage and hour, environmental, waste minimization, company policies, and personnel requirements (OSHA, DEQ, EEO).

Certificates, licenses, registrations

May be required to maintain a current lift truck operator license.

Physical demands

• Regularly required to stand, walk, and talk or hear.
• Frequently required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Occasionally required to sit.
• Must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work environment

• Regularly exposed to moving mechanical parts.
• Frequently exposed to wet and/or humid conditions.
• Occasionally exposed to high, precarious places; fumes or airborne particles; and vibration.
• Noise level in the work environment is usually loud.

Performance measurements

• Operating standards: Meet or exceed annual operating standards in quality, cost, safety, customer satisfaction, and productivity.
• Personal growth: Develop and agree to annual goals with superior; responsibility for professional growth lies with the individual.
• Employee relations: Evaluated on motivational techniques, positive and corrective feedback, subordinate development, and creating a positive work environment.
• Creativity: Evaluated on participation in advancing the business through new and innovative ideas.