Shipping Supervisor (2nd Shift)

Key Responsibilities

• Supervise and coordinate all outbound shipping activities, ensuring timely and accurate deliveries.
• Lead and mentor a team of shipping clerks, order selectors, order checkers, route loaders and other warehouse staff.
• Monitor workflow and assign daily tasks to shipping team members.
• Ensure compliance with shipping and handling procedures, including packaging, labeling, and documentation.
• Set and verify the correct temperature for the assigned trailers
• Maintain records of all outgoing shipments and update inventory systems accordingly.
• Schedule pickups with freight carriers, courier services, and third-party logistics providers.
• Identify opportunities for process improvements and implement solutions to optimize shipping efficiency.
• Enforce safety protocols and company policies in all shipping operations.
• Train new team members and conduct ongoing training for best practices.
• Collaborate with other departments (e.g., Receiving, Inventory Control, Customer Service) to ensure smooth logistics operations.
• Resolve shipping discrepancies or issues, examples include shortages, damages or mis-picks reported on delivery

Requirements

• High school diploma or equivalent
• 3+ years of experience in shipping, logistics, or warehouse operations, including 1+ years in a supervisory role.
• Strong understanding of shipping methods, freight handling, and logistics systems.
• Experience in inventory management systems and shipping software (e.g., FedEx Ship Manager, UPS WorldShip, ERP systems).
• Excellent leadership, organizational, and communication skills.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Forklift certification a plus.
• Flexibility to work various shifts, including evenings or weekends, as needed.