Shipping Specialist

About the role

About GenScript Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.

Location: Solaris @Kallang 164, East Wing building, Singapore 349248.

Responsibilities

• Stay up-to-date with changes in customs laws and regulations, advising internal teams on any impact to operations.
• Conduct regular audits of shipping and customs procedures, implementing corrective actions when necessary to maintain compliance.
• Perform tariff classification and ensure correct customs documentation for all imports and exports.
• Submit necessary import/export permits via TradeNet/Crimsonlogic and liaise with customs brokers to ensure timely and accurate customs clearance.
• Manage the application of Strategic Goods permits for dual-use products.
• Ensure all incoming and outgoing shipments are properly packaged, labelled, and ready for dispatch according to company and regulatory standards.
• Coordinate with warehouse staff to manage the physical handling of goods, ensuring safe and secure packaging of products.
• Work closely with logistics, finance, and other departments to ensure smooth operations and compliance with customs requirements.
• Collaborate with customs brokers, freight forwarders, and other third-party service providers to ensure accurate and timely processing of shipments.
• Track all shipments from initiation to delivery, resolving any issues or delays promptly.
• Ensure proper record-keeping of shipping documentation and GST permits for monthly submissions and claims.
• Maintain accurate and updated records of all customs-related activities and documentation, ensuring proper audit trails.
• Perform regular internal audits to identify areas of improvement in customs processes and work on corrective actions.
• Review of freight cost, packing material cost and all cost related to Logistic Cost tracking, Uploading and Analysis
• Vendor Billing Management
• Freight cost uploading into system
• Ad-hoc Tasks: Any other tasks or project assigned by superior

Qualifications

• Degree with major in Supply Chain or other Business-related studies
• Having SC401 customs declarant certification is a plus
• 3-5 years of experience in shipping, logistics, and customs affairs or related fields, are considered.
• Experience working with customs brokers, freight forwarders, and third-party logistics providers is preferred.
• Experience in handling import/export shipments, packaging, and customs clearance.
• Familiarity with TradeNet/Crimsonlogic platforms for permit applications.
• Demonstrated strong communication and negotiation skills, with solid data analysis capabilities to support decision-making.
• Fluent in English and Mandarin, with the ability to effectively collaborate with cross-border teams, particularly with stakeholders in China.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint), with strong capability in data handling, reporting, and presentation.
• A collaborative team player with a proactive, solution-oriented mindset; adaptable to dynamic environments and willing to take on additional responsibilities or role rotations.
• Open to continuous learning and capable of adopting advanced technologies and practices, including AI, automation, compliance frameworks, and customs regulations.

Benef