Shipping/Receiving Specialist

About the role

The Shipping & Receiving Specialist at ServiceSource performs clerical and physical tasks in connection with shipping outbound goods and coordinating incoming shipments. They ensure complete compliance with the facility's transportation and delivery plans.

Responsibilities

• Maintain the Warehouse Management System (WMS) and update all database entries related to outbound quantities.
• Work in direct synchronization with the Warehouse Specialist to validate available inventory quantities and manage space availability in the shipping bays.
• Verify that outbound orders are accurately filled by comparing items and quantities gathered for shipment against original manifests, invoices, or DA Form 3161 documents.
• Interface with the STORES database to review Advanced Shipping Notices (ASNs) and authorize transport clearance codes.
• Ensure that all outbound shipments are properly packaged, palletized, split case labeled, and safely loaded into transporting vehicles.
• Prepare and maintain accurate records of goods shipped and received, including manifests, bills of lading, and storage receipts.
• Check incoming and outgoing loads for damaged goods, recording any inventory leaks, broken seals, or short supplies.
• Direct and coordinate the workflow of Order Fillers assigned to the shipping docks and staging lanes.
• Cook with Medium Truckdrivers to verify route manifests and safety seals before regional state armory drops.
• Move, lift, carry, push, pull, and place objects weighing up to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other responsibilities as assigned.

Qualifications

• A high school diploma or equivalent, required.
• 2 years of experience working as a shipping/receiving clerk or dock supervisor, with military logistics exposure preferred.
• Forklift certified or able to pass within 30 days.
• Proficiency in data entry, manifest verification, and navigating automated Warehouse Management Systems (WMS).
• Excellent organizational and communication skills, with a proven ability to lead loading dock crews during compressed timelines.
• Strong critical thinking skills to handle unusual, non-routine logistical constraints using provided guidelines.
• Must practice excellent judgment and maintain precise tracking metrics.

Physical Demands

• Regularly stand and walk.
• Reach with hands and arms.
• Talk or hear.
• Sit.
• Lift or move products and supplies, up to 55 pounds.
• Work in cold temperatures.
• Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus.

What We Offer

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company-paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.