Shipping & Receiving Manager

Minimum Qualifications

• High school diploma or GED plus 3 years of progressive shipping, receiving, or warehouse experience, including at least 1 year in a lead or supervisory role.
• Valid driver’s license and clean driving record.
• Must be at least 21 years of age with no felony or theft convictions.
• Must successfully pass a pre-employment drug/alcohol screen, background investigation, and obtain and maintain a gaming license.

Skills & Abilities

• Ability to work effectively with individuals and demonstrate leadership and team-building skills with empathy and enthusiasm.
• Ability to be persuasive and tactful in controversial situations; skill in resolving customer complaints and concerns.
• Skill in reviewing and analyzing operational reports; knowledge of records maintenance and retention.
• Skills in successfully managing major change initiatives.
• Skill in delivering superior customer service.
• Ability to demonstrate excellence in all tasks and continually seek improvement with measurable results.
• Skill in operating office equipment, including computers, calculators, scanners, printers, and copiers.
• Proficiency in word-processing, spreadsheets, and database software in a Windows environment (e.g., Word, Excel, Teams, Access, PowerPoint).
• Knowledge of shipping and receiving operations, including best practices and inventory control.
• Knowledge of basic accounting principles, mathematics, and recordkeeping procedures.
• Knowledge of occupational hazards and applicable safety precautions.
• Skill in supervising, training, and evaluating assigned staff.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish and maintain effective working relationships with individuals from diverse social and cultural backgrounds.
• Ability to maintain strict confidentiality in all matters.
• Ability to build and sustain professional relationships across departments and organizational levels.
• Ability to work independently, manage time effectively, and meet strict deadlines.
• Ability to make sound decisions and exercise independent judgment in a fast-paced environment.