Shipping & Receiving Lead

About the role

Supports the Shipping Department to ensure shipments are on time.

Responsibilities

• Understand warehouse procedures and layout, including the bin location system.
• Gather materials/product from the warehouse to package/assemble for shipment or customer pick-up.
• Ensure efficient loading and unloading of all vehicles.
• Verify accuracy/receipt of loads, shippers, logs, and bills of lading.
• Assure received, picked, and shipped parts are properly identified, counts are accurate, and parts are correctly labeled.
• Receive incoming material and outside service work.
• Transact inventory for use in the manufacturing process.
• Load trucks efficiently and accurately with correct products, counts, and space utilization.
• Make decisions balancing cost and service levels related to shipping.
• Coordinate timing of staging loads, organizing trucks, and loading resources throughout the day.
• Tag and place incoming material in the proper bin locations for future use.
• Operate a forklift safely without damaging parts.
• Perform cycle counting.
• Understand both domestic and international shipping requirements.
• Coordinate and schedule shipping with various freight carriers.
• Prepare freight claims and follow up as needed.
• Prepare freight quotes to ensure cost-effective and efficient transportation.
• Communicate with customers concerning freight issues.
• Maintain shipment files, issue reports, and respond to customer inquiries.
• Provide guidance within the department for shipping and warehouse issues.
• Assist the Accounting/Finance department with billing issues relating to freight.
• Ensure freight is prepared and packed properly.
• Understand and follow company policies and procedures.
• Support continuous safety awareness and follow all safety policies, procedures, and rules.
• Utilize and practice methods for continuous improvement.
• Use Microsoft Office Suite (Word, Excel, Outlook) proficiently.
• Demonstrate strong communication skills using Microsoft Teams for internal collaboration.

Requirements

• High school diploma or general education degree (GED).
• A minimum of twelve months of related experience and/or training; or equivalent combination of education and experience is preferred.
• Excellent organizational, communication, and typing skills.
• Must have or be able to obtain a forklift operator’s license.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Basic math skills and effective customer service skills.
• Working knowledge of computer systems and office equipment.

Work Environment

• Regularly walks, uses hands to handle product, and reaches with arms.
• Frequently lifts and/or moves up to 50 lbs.
• Exposure to moving mechanical parts.
• Some exposure to outside weather conditions.
• Office and warehouse setting with moderate noise level.