Shipping / Receiving Clerk

About the role

The Shipping and Receiving Clerk supports both the shipping and receiving functions. On the shipping side, they package items, print labels, weigh packages, and determine appropriate postage. As receiving clerks, they compare bills of lading/delivery receipts against actual merchandise received, inspect for damaged goods, and distribute merchandise to the correct departments once approved.

Responsibilities

• Accurately document all receivables from multiple sources (FedEx, UPS, USPS, Pine Drivers, Customer Drop Off, and other sources)
• Promptly communicate with customers and supervisor for all discrepancies (missing items, damages, unexpected returns, etc.)
• Enter all shipped & received items into ERP System (Infor M3)
• Maintain a clean, safe, and efficient work area
• Act as an active backup to other warehouse personnel, when needed
• Perform other duties as assigned

Requirements

• Excellent Communication Skills - Written, Verbal, Interpersonal, and Phone
• Ability to think analytically, with focus on problem troubleshooting
• A flexible and strong team player that can work in a fast-paced environment
• Experience in logistics, shipping/receiving
• Strong organizational and time management skills
• Basic Computer Literacy with Microsoft Office

Qualifications

• High School Diploma/GED or Higher
• 1 to 2 years of Customer Service Experience preferred