Shipping & Receiving Clerk

Duties And Responsibilities

• Verify and enter the pallets, charges, carrier, trailer numbers and appropriate BOL notes on the delivery or shipment.
• Finalize all orders to prepare for billing: advise of flatbed freight cost; create BOL; prepare paperwork for physical pulling and loading of order.
• Maintain inbound and outbound truck log daily.
• Check in drivers and direct them to the appropriate loading/unloading location.
• Prepare and distribute shipping paperwork to drivers.
• Communicate with customers to confirm shipment of material.
• Trace shipments as needed.
• Provide up-to-date shipment information.
• Secure proof of delivery if there is a dispute over shortage, damage, or delay.
• Notify customer service of backorders or changes to shipments.
• Additions, changes, and deletions on allocated shipping orders to be performed routinely.
• Resolve any delivery issues.
• Prepare shipping documents (shipping order, shipping labels, packing list and BOL) for distribution to loaders or shipping clerks.
• Ensure all deliveries are posted daily in SAP.
• Full understanding of the Loader position in case of need to cover.

Required Knowledge/Skills/Abilities

• Outstanding relationship skills and verbal/written communication skills are key to success in this position when dealing with salespeople, customer service, vendors, drivers, customers, and facility leadership.
• Knowledge of warehouse layout, product codes, and lot numbers.
• Inventory knowledge.
• Understanding of production schedules.
• Complete understanding of shipping orders.
• Has the skill and ability to stay focused on priorities in an environment of constant interruptions.
• Previous experience with ERP systems (such as JDE, SAP) is preferred.
• Outstanding verbal, written, interpersonal, problem solving, phone, and time management skills.
• Proficiency in Outlook, Excel, and Word.

Education And Experience

• A High School Diploma or equivalent is required.
• A minimum of two (2) years of experience working in a distribution or manufacturing shipping environment is required.
• The ability to be trained and certified to competently operate a forklift, handle items of various dimensions and weight, operation on ramps and inclines / declines is preferred.