Shipping & Production Associate

About the role

Serves as a primary operational support specialist for shipping, receiving, and logistics in a high-volume printing and production environment.

Responsibilities

• Prepare, pack, label, ship, and receive printed materials, finished products, and supplies with a high level of accuracy and timeliness.
• Ensure compliance with shipping requirements, postage standards, and carrier guidelines.
• Operate high-volume duplicating and production equipment as needed to support print operations.
• Absorb and assist with sorting, finishing, bindery support, quality control (QC), and final product inspections prior to shipment.
• Cook outgoing shipments, track deliveries, and manage interactions with couriers and freight carriers.
• Apply appropriate postage and handle incoming and outgoing mail, packages, and fax transmissions.
• Organize, stage, and distribute materials throughout the site to support production workflow.
• Maintain accurate shipping documentation, inventory records, and logs.
• Maintain a clean, organized, and safe work environment in accordance with workplace safety standards.
• Provide bindery support, QC checks, file and document services as required.
• Deliver customer service support, including occasional front-desk and telephone coverage.
• Communicate professionally with internal teams, customers, and vendors.
• Perform additional duties as assigned to support overall site operations.

Requirements

High school diploma or equivalent. Valid driver’s license and reliable transportation preferred. Proficiency in Microsoft Office Suite. Basic knowledge of shipping and receiving procedures. Ability to operate high-volume duplicating and production equipment. Strong organizational and attention to detail skills. Excellent communication and customer service skills. Ability to work independently and as part of a team.

Qualifications

Minimum 2 years of related experience in a similar role. Experience with high-volume duplicating and production equipment. Knowledge of shipping and receiving procedures. Strong organizational and attention to detail skills. Excellent communication and customer service skills. Ability to work independently and as part of a team.

Skills

• Proficient in Microsoft Office Suite.
• Knowledge of shipping and receiving procedures.
• Strong organizational and attention to detail skills.
• Excellent communication and customer service skills.
• Ability to operate high-volume duplicating and production equipment.
• Ability to work independently and as part of a team.

Benefits

Comprehensive medical, dental, life, and disability insurance options. Retirement Savings Plan (401K) and Health Savings Account (HSA) contributions. Tuition assistance programs. Paid vacation time and paid holidays annually.

Pay

$XX.XX - $XXX.XX per hour based on experience and qualifications.

Schedule

Full-time position with flexible scheduling to accommodate production needs.