Shipping Operator (1st shift)

Status: Hourly – 1st shift, 5am - 1pm

Reports To: Shipping Manager

Location: Mentor

Requirements

• High school diploma or equivalent (may be substituted by experience)
• Minimum of 1-year experience in a shipping & receiving environment
• Qualified and certified to operate a forklift truck (training provided)
• Clerical/computer ability
• Computer skills
• Time management skills
• Able to meet deadlines and be accountable for daily shipments
• Able to work flexible hours including weekends and off hours to support customer shipments
• Strong sense of urgency with the ability to work independently
• Maintain positive relationships with vendors, suppliers, customers, contractors, and operations
• Excellent verbal, written, and documentation skills
• Ability to understand and interpret SOPs, EPs, and detailed work instructions

Responsibilities

• Satisfy all quality and productivity requirements in the most cost-effective manner
• Schedule/coordinate customer shipments and trucking needs
• Work with management and quality to determine weekly shipment plans
• Work with Production Control/Sales to meet weekly customer commitments for casting sales
• Problem solving on any shipment errors
• Follow and enforce all safety rules
• Identify, implement, and track cost reduction activities for trucking-related issues
• Coordinate shipping and trucking companies and prepare shipment paperwork, including Customs documentation for all PCC customers
• Prepare labels, waybills, export declarations, certifications, special attachments, government forms, and BOL
• Affix shipping labels on packed cartons
• Prepare final outgoing shipments including weighing, quantity verification, banding, commercial documents, and loading onto common carrier trucks
• Track and provide PODs (Proof of Delivery) to customers/vendors
• Proactively communicate issues, shortages, or problems to Operations Manager, indirect purchasing, and/or Customer Services Representatives
• Track inventory on shipping containers and supplies
• Determine method of shipment, utilizing knowledge of shipping procedures, routes, and rates
• Invoice customer shipments as needed
• Maintain inventory of dock supplies (corrugated containers/miscellaneous dock supplies)
• Monitor forklift daily checks and report any findings
• Monitor truck traffic to align with business needs
• Organize work for smooth operations
• Ensure required documentation is maintained
• Provide shift-to-shift communication to keep all team members aligned toward the same goals
• Maintain a positive work atmosphere
• Meet efficiency standards as established by supervision
• Perform any additional responsibilities as required or assigned