Shipping Office Assistant

About the role

Sofidel America of Inola is seeking a dynamic, local candidate for a long-term Shipping-Office Assistant (SOA) role in a stable environment. This position involves processing outbound delivery paperwork, verifying shipping information, and ensuring compliance with prescribed routines and procedures.

Responsibilities

• Check in drivers, including verifying their information and assigned orders, logging them, and assigning a loading door.
• Perform data entry in SAP to bill out orders once trucks are loaded, then place completed paperwork in the trailer.
• Communicate carrier estimated times of arrival with the Transportation Office Assistant (TOA).
• Prepare shipping labels for all small package shipments.
• Coordinate with other departments outside of transportation regarding deliveries.
• Monitor and respond to emails in a timely manner.
• Scan and file paperwork, print orders for the next day, and escalate issues to the appropriate department or supervisor.

Requirements

• High School Diploma required; Associate’s degree a plus.
• Minimum 3 years of proven experience as a shipping and receiving admin/clerk or similar role.
• Knowledge of HACCP and OSHA standards.
• Bilingual in English and Spanish.
• Proficiency in SAP and MS Office.
• Excellent organizational, communication, and interpersonal skills.

Benefits

• Competitive salary.
• Medical benefits.
• Paid time off (PTO) and vacation.
• Retention bonus.
• 401K retirement plan.
• Career advancement opportunities.