Shipping Office Assistant

Job Summary

Key Responsibilities

• Prepare and process shipping documents including bills of lading, packing lists, and shipping labels.
• Cook with carriers and freight companies to schedule pickups and deliveries.
• Maintain accurate records of shipments and inventory in the company’s tracking systems.
• Communicate with internal departments and external customers regarding shipment status and delivery schedules.
• Aid in resolving shipping discrepancies and issues promptly.
• Support the shipping team with general administrative tasks as needed.
• Ensure compliance with company policies and shipping regulations.

Qualifications

• A high school diploma or equivalent is required; additional education or certification in logistics or office administration is a plus.
• Previous experience in shipping, logistics, or office administration is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and shipping software is required.
• Strong organizational skills and attention to detail are essential.
• Excellent communication and interpersonal skills are necessary.
• The ability to multitask and work effectively in a fast-paced environment is important.
• A basic knowledge of shipping regulations and procedures is beneficial.