Shipping Lead

Key Responsibilities

• Manage and update daily processes and L1 boards
• Lead daily L1 startup meetings
• Assign daily pick tickets to ensure timely and accurate order fulfillment
• Partner with the Receiving Lead to assess daily staffing needs
• Collaborate with the Outbound Fulfillment Coordinator to manage the shipping calendar and ensure all outbound orders are planned
• Prepare Bills of Lading (BOLs) and packing slips for outbound shipments
• Scan and maintain shipping documentation, including Proof of Delivery (PODs)
• Evaluate shipping processes and recommend continuous improvements
• Identify training gaps and support team development on standard operating procedures
• Conduct daily warehouse floor walks to monitor 5S, inventory accuracy, quality, and safety
• Maintain a clean and organized work environment in alignment with 5S standards
• Cook up employee break schedules to maintain workflow efficiency
• Adjust staffing assignments based on daily volume and operational needs
• Hold material handlers accountable to company policies and performance standards
• Escalate operational issues and concerns to management as needed
• Support cross-training initiatives across roles and departments

Qualifications

• Bilingual (English/Spanish) preferred but not required
• Ability to work under pressure in a fast-paced environment
• Strong communication and interpersonal skills
• Willingness to learn and take direction
• Basic computer proficiency (Microsoft Office or similar systems)
• Strong attention to detail and organizational skills
• 1–2 years of experience in a warehouse or operations environment
• Familiarity with SOPs and work instructions
• Exposure to Lean manufacturing or continuous improvement practices