Shipping Coordinator I

Monday - Friday; day hours

About the role

We are seeking a Shipping Coordinator to join our dynamic team! This position will focus on quality product delivery to our customers. The ideal candidate will excel at organization, support and maintain a clean, safe, and compliant working environment, and demonstrate a strong work ethic, attention to detail, initiative, teamwork, and a positive attitude.

Responsibilities

• Adhere to IACUC and AAALAC Guides.
• Maintain accurate inventory by performing inventory transactions, weekly cycle counts, and maintaining records of the perpetual barrier animal inventory using the inventory control system.
• Process all customer orders and associated documentation, working with the Customer Service Department and/or production personnel to ensure orders are accurately and timely processed.
• Prepare order documentation at the beginning of the process, including pick lists and box labels or other documents as required, and review them for accuracy prior to shipping.
• Allocate, prioritize, and distribute orders within the production area.
• Prepare, maintain, and share shipping schedules, coordinating this activity with barrier management.
• Communicate shipping needs, issues, and concerns to barrier management.
• Participate in weekly Production Meetings, focusing on meeting and level-setting production goals.
• Communicate between barriers to support inventory requirements and troubleshoot order fill issues.
• Regularly review best offers and lost orders with the barrier team to develop action plans addressing issues or trends.
• Participate in the investigation and root cause analysis of deviations related to the order fulfillment process in the complaint management system.
• Train backup team member(s) to support day-to-day shipping and inventory requirements to cover in your absence.
• Create user guides and/or reference documents as needed to support accurate order fulfillment.
• Coordinate area Health Monitoring/Sentinel Schedule and Genetic Testing program with the Technical Service Department and Geneticist, including completing necessary paperwork and submitting it to the laboratory.
• Assist with sample collection as directed.
• Answer order inquiries and requests for animals not on inventory.
• Process customer orders via email and inventory control systems, including:
  • Entering inventories and wean-to-stock in JDE.
  • Removing animals from inventory using the Inventory Daily Loss Sheet in JDE.
  • Daily checking of timed pregnant mated orders in JDE.
  • Entering Timed Pregnant Day 0’s onto Inventory Available in JDE.
  • Entering Prewean Sales in JDE.
  • Entering Mother with Litter Sales in JDE.
• Print and distribute Inventory worksheets, route reports, and Inventory Daily Loss sheets.
• Participate in operational process improvement changes using Lean/6 Sigma techniques and promote a continuous improvement environment.
• Perform other duties as assigned.

Requirements

• Ability to lift up to 50 lbs on occasion.
• Ability to stand/walk on concrete for at least 2 hours at a time.
• Frequent bending, reaching, pushing, pulling, squatting, and lifting.
• Proficiency in English communication: reading, writing, and oral.

Qualifications

This position may be offered at different levels based on a combination of advanced education and/or years of experience. The salary range will adjust accordingly to match the candidate’s relevant experience and/or education level.

Benefits

• Health and dental coverage.
• Short- and long-term disability.
• Paid time off.
• Paid parental leave.
• 401K and more.