Shipping Coordinator

Schedule and Coordinate Shipments

• Schedule and coordinate shipments with carriers and freight forwarders.
• Prepare and process shipping documents, including bills of lading, packing lists, and customs documentation.
• Ensure accurate and timely shipment of products to customers.
• Review and verify shipping orders and ensure they are processed correctly.
• Cook with warehouse staff to ensure orders are picked, packed, and shipped according to customer requirements.
• Communicate with Distribution Center Manager & respond to inquiries regarding shipment status, delays, and any issues that arise.
• Resolve shipping discrepancies and handle customer inquiries promptly and professionally.

Compliance and Safety

• Ensure compliance with all shipping regulations, including hazardous materials handling and export controls.
• Promote and adhere to safety standards and practices within the distribution center.

Record Keeping and Reporting

• Maintain accurate records of all shipping transactions.
• Generate reports on shipping activities, costs, and performance metrics.

Process Improvement and Efficiency

• Identify opportunities for process improvements in shipping and logistics operations.
• Implement best practices to enhance efficiency and reduce shipping costs.

Discrepancy Resolution

• Investigate shipping discrepancies with corresponding carriers or internal or external departments.