Shipping Coordinator – 1st Shift

At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most.

About the role

As a Shipping Coordinator, you’ll help ensure Pelican products reach customers accurately and on time. You’ll coordinate domestic and international shipments, work directly with carriers and internal teams, prepare shipping documentation, and use systems such as SAP to keep shipment information accurate from order through delivery. This is a great opportunity for someone who enjoys logistics, problem-solving, working with multiple teams, and taking ownership of getting products where they need to go.

Responsibilities

• Coordinate domestic and international shipments from order preparation through carrier pickup and delivery.
• Create Bills of Lading, shipping labels, export documentation, and other required shipping documents.
• Schedule LTL, truckload, and parcel carrier pickups while tracking and expediting shipments when needed.
• Obtain freight rates and negotiate spot quotes with carriers and logistics providers.
• Record and maintain accurate shipment transactions in SAP or other ERP/shipping systems.
• Review Pick and Pack Lists, customer routing instructions, quantities, weights, and dimensions to ensure shipping accuracy.
• Communicate daily with carriers, brokers, Customer Service, Sales, Production, Receiving, and customers to resolve shipping issues and provide delivery updates.
• Pick, pack, wrap, and band products to ensure orders are properly protected and prepared for transportation.
• Perform inventory and cycle counts within Shipping and Receiving and maintain accurate electronic and physical records.
• Audit carrier invoices, maintain outbound LTL records, and provide proof of shipment or delivery when requested.
• Operate a stand-up forklift to move products and support Shipping and Receiving operations.
• Support Pelican’s commitment to Quality, Safety, and Continuous Improvement.
• Perform additional duties as assigned.

Requirements

• High School Diploma or GED.
• 2+ years of shipping experience within a warehouse, distribution, or manufacturing environment.
• Knowledge of shipping documentation, picking and packing procedures, inventory processes, and cycle counting.
• Experience scheduling shipments and working with LTL, truckload, and parcel carriers.
• Strong attention to detail and ability to maintain accurate shipping and inventory records.
• Strong organizational and time-management skills.
• Good written and verbal communication skills.
• Basic Microsoft Excel and Word skills.
• Strong math and data-entry skills.
• Ability to operate a stand-up forklift and successfully complete required certification.

Preferred Qualifications

• Working knowledge of SAP or a similar ERP system.
• Domestic and international shipping experience.
• Understanding of international customs and export documentation.
• Experience working directly with freight carriers, brokers, and logistics providers.
• Experience in an ISO-regulated manufacturing environment.
• Knowledge of Lean and/or Six Sigma principles.

Benefits

• Competitive paid time off plans / Holiday pay / extra vacation purchase opportunities
• 401k plan – with immediate match
• Great Benefits – several options including Pet insurance for our animal lovers
• Health Savings Account Contribution
• Wellness Discount Program
• Global Mental Wellness Program
• Quarterly Employee Celebration Days
• Peer to Peer Recognition Program
• Service Recognition Program
• Employee referral program
• Employee discount program on Pelican Products and gear
• Onsite Gym

Schedule

Monday-Friday, 8am-4:30pm Eastern Time

Pay

Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience.

ITAR Compliance Notice: This position is located at a facility that is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with these government regulations, applicants must be a U.S. Person as defined by ITAR (22 CFR 120.15). A U.S. Person includes a U.S. citizen, lawful permanent resident (Green Card holder), or individual granted asylum or refugee status in the United States.