Shipping Clerk I Seasonal AM Shift

About the role

Ensure packages are shipped on time and in accordance with sales order instructions so customers receive products in the same condition they were sent. This position uses shipping software, scanners, label printers, scales, and other equipment. Although based in Newton, NJ, occasional duties may be required at other Thorlabs locations.

Responsibilities

• Pick and pack customer orders accurately and efficiently according to printed work instructions using handheld scanners and/or the automated storage and retrieval system.
• Verify outgoing shipments by comparing identifying information, counting and weighing items, and checking against sales orders, invoices, or other records using the D365 Warehouse Management System.
• Perform required WMS (D365) transactions in real time to ensure inventory accuracy and proper order tracking.
• Apply the correct carrier labels, postage, and required shipping charges to all outgoing packages.
• Select appropriate packaging materials to protect products and ensure damage-free delivery to the customer.
• Confirm correct carriers and shipping service level (Ground, Next Day Air, 2nd Day, International, etc.) based on sales order requirements.
• Prepare basic commercial shipping documents for international shipments when required (packing slips, invoices, etc.).
• Escalate shipment delays, missing inventory, or unclear shipping instructions to the lead or supervisor to avoid customer impact.
• Maintain a clean, organized, and safe work area, and follow all safety procedures including proper lifting techniques and use of PPE.
• Participate in cross-training within other warehouse functions (receiving, inventory control) to build flexibility and support team needs.
• Monitor daily work volume with Q controller and adjust priorities to meet carrier cutoff times and ensure all same-day shipments are completed on time.
• Assist inventory and receiving teams when needed to support overall warehouse operations and business continuity.
• Meet company standards for quantity and quality of work, and perform all tasks in compliance with Company policies and procedures.
• Adhere to Company policies, procedures, and directives regarding workplace behavior.

Requirements

Physical Activities

• Work may be active, involving standing for long durations and/or performing repetitious tasks.
• Typical activities include walking, climbing stairs and/or ladders, twisting, turning, bending, reaching above the shoulders, and stooping.
• May lift or move objects up to 50 pounds.
• Noise level in the work environment is usually moderate but may be noisy at times.

Qualifications

• Minimum 1 year of warehouse experience; previous warehouse and/or inventory control experience is a plus.
• High School Diploma or equivalent, or equivalent work experience.
• Familiarity with computer software applications including Microsoft Outlook and Excel, and experience with shipping software or Warehouse Management Systems.
• Strong attention to detail.
• Ability to work well in a group atmosphere and comply with high quality standards.
• Ability to shift from one task to another to address changing priorities, including carrier cut-off times and pickup schedules.

Pay

The hourly rate for this position is $19.36.

Benefits

• Medical, dental, and vision insurance.
• Company-paid life insurance.
• Generous PTO package.
• 401(k) plan.
• Tuition reimbursement.