Shipping and Receiving Manager

Summary

The Shipping and Receiving Manager will have oversight of all regional Shipping and Receiving operations for the COE, to include the stand-alone Warehouse if applicable. Design, implement and oversee all Shipping and Receiving strategy to include efficient material flow, storage, and material organization between all sites.

Responsibilities

• Plan, direct, coordinate, and manage warehouse and transportation operations within regional facilities to ensure accurate and timely incoming and outgoing shipments.
• Oversee all employees in the Shipping and Receiving Department.
• Carry out supervisory responsibilities including training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Manage inbound and outbound transportation traffic to enhance timely, cost-effective deliveries and improve responsiveness to customers.
• Evaluate shipping/receiving manning needs across the region and potential employees in training phases.
• Facilitate customer returns, customer complaint resolution, and state of rework or material destruction in a timely manner.
• Conduct monthly safety/business meetings with the Shipping/Receiving Department throughout all facilities.
• Ensure efficiency, enhanced performance and accuracy of Finished Goods, Raw material and WIP inventory.
• Conduct monthly cycle counts as needed or requested; participate in the annual physical inventory as needed.
• Manage and monitor all site forklift and transfer truck maintenance and repair; make recommendations for future requirements of those assets.
• Process payroll information for the Shipping/Receiving Department (timecards, vacation forms, and absence sheets).
• Conduct OSHA-approved forklift/scissor lift training.
• Monitor freight claims and complaints with transportation contractors are processed in a timely basis.
• Oversee the recycling of materials in the facilities.
• Demonstrate effective problem-solving ability proactively.
• Supervise and manage material handling personnel and activities across the region to maintain a smooth flow of materials between the plants.
• Maintain an organized warehouse, working closely with vendors to meet the needs of the facilities.
• Work with teams to execute projects to fulfill new business goals and advance continuous improvement of processes and procedures.
• Ensure implementation of SOP through indirect reports to comply with federal, state, and local laws, regulations, rules, and industry best practices; serve as subject matter expert/advisor.
• Demonstrate effective communication and develop working relationships with Leadership, front line supervision, and key outside stakeholders.

Qualifications

• Minimum of 2-3 years of direct Shipping and Receiving experience within an industrial manufacturing environment.
• Minimum of 3 years within a leadership role.

Key Performance Indicators

• Work with teams to execute projects to fulfill new business goals and advance continuous improvement of processes and procedures.
• Support and interface with transportation carriers and contractors for inbound and outbound transportation of freight.
• Facilitate transportation for any emergency shipments.
• Track shipping costs from major transportation contractors; set goals for costs and participate in quarterly meetings to report status and recommend improvements.
• Prepare and conduct all shipping/receiving employee performance evaluations; develop, monitor, and actualize employee development goals; make recommendations for training.
• Consistently find ways to add new value and mitigate risk by improving the flow of product across the business.
• Ensure efficiency, enhanced performance and accuracy of Finished Goods, Raw material and WIP inventory; conduct monthly cycle counts as needed or requested; participate in the annual physical inventory as needed.
• Application of our Mission, Vision, and Values.

Supervisory Responsibilities

• Oversight of all employees in the Shipping and Receiving Department.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Skills

• AS400 proficiency
• Communication skills: technical information, internal/external customers, all levels of employees
• Conflict resolution
• Confidentiality
• Attention to detail
• Fork truck license
• Mechanical aptitude
• Organizational skills

Physical Demands

• Moving throughout the facility; remaining in a stationary position for extended periods of time.
• Accessing materials and equipment from various areas of the facility including those located in high places.
• Manual lifting not to exceed 50 lbs – reference department-specific JHA for departmental lifting restrictions.
• Frequent communication with co-workers; must be able to exchange accurate information.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.