Shipping and Quality Manager

Responsibilities

• Provide leadership and oversight for all shipping, inventory, and quality operations related to Dalhart chip storage facilities.
• Serve as the primary point of contact for customers, consultants, and shared services regarding shipping schedules, inventory status, and product quality concerns.
• Manage and support the Shipping Supervisor and Lab and Quality Supervisor to ensure operational consistency, accountability, and effective communication across departments.
• Work with the Director of Sales, Storage Managers, and Shipping Supervisor to coordinate shipping loads based on run schedule, product quality, customer specifications, and logistical considerations.
• Make daily operational decisions regarding shipping priorities, inventory movement, and quality management while clearly communicating the rationale behind those decisions.
• Oversee inventory tracking systems to maintain accurate storage inventories, product quality records, and shipping documentation.
• Monitor and manage potato quality standards in collaboration with the Lab and Quality Supervisor, Farm Manager, and agronomy team.
• Ensure quality control procedures, grading standards, and customer specifications are consistently followed across all shipping locations.
• Work closely with Storage Managers and quality personnel by walking bins regularly to promote consistency between shipping and storage facilities.
• Manage inventory utilization to maximize contract performance, including oversized potato management and product allocation strategies.
• Assist with coordinating crop grading, storage filling operations, and maintenance and cleaning of bins throughout the year.
• Support the Shipping Supervisor and Storage Managers in maintaining efficient daily shipping operations and customer service standards.
• Work with seed farms, Storage Manager, Operations manager, and agronomy team to coordinate seed shipments and handling for spring planting, including scheduling seed warming, cutting, and suberizing.
• Assist in analyzing storage control data and operational performance metrics to maximize crop quantity and quality in collaboration with the Farm Manager, Storage Managers, and Agronomist.
• Develop, implement, and maintain operational procedures related to shipping, inventory control, and quality assurance.
• Lead and support continuous improvement initiatives focused on efficiency, quality, customer satisfaction, and operational consistency.
• Take on other tasks and responsibilities, as needed.

Off Season Responsibilities

• Work with Agronomy team to scout fields and evaluate preharvest crop quality and sizing profiles.
• Manage and support bruise free program initiatives during harvest season.
• Assist with planning and preparation for upcoming storage, shipping, and quality operations.
• Provide leadership in reviewing operational performance and implementing process improvements during the offseason.

Qualifications

• A Bachelor of Science degree in an Ag related field or equivalent operational experience.
• At least three years of experience in crop shipping, storage operations, produce quality assurance, or agricultural logistics management.
• Previous supervisory or management experience preferred.
• Strong knowledge of produce storage, shipping logistics, inventory management, and quality control systems.
• Excellent communication and leadership skills, including the ability to train, coach, and work effectively with operational teams on the farm.
• Superior organizational, problem-solving, and project management skills.
• The ability to prioritize and re-prioritize in a fast-paced, ever-changing environment.
• A strong work ethic and the ability to be self-directed while still valuing and collecting team input.
• Strong analytical and decision-making skills with the ability to balance operational efficiency and product quality.
• A valid US driver’s license or the ability to obtain one and pass vehicle insurance verification.
• Bilingual in English/Spanish a plus.