Product Quality Manager

About the role

This hands-on leadership role manages quality personnel across multiple sites, drives process improvement, and builds scalable quality systems to support significant facility expansion and organizational growth for power generation products at a manufacturing and testing facility, with primary responsibility for generator and load bank testing, product quality, and continuous improvement.

Responsibilities

• Lead and manage quality operations for power generation products at the primary manufacturing and testing facility.
• Supervise and develop quality personnel across multiple locations, including teams in Durham and Randleman.
• Oversee generator testing and load bank testing to ensure all products meet customer specifications prior to shipment.
• Establish, maintain, and continuously improve quality programs and procedures that support manufacturing and testing operations.
• Drive product quality initiatives, including root cause analysis, corrective actions, and preventive measures for manufacturing defects and quality issues.
• Collaborate closely with engineering, production, and other cross-functional teams to resolve quality concerns and improve processes.
• Support the development and implementation of quality systems that scale with production growth and organizational expansion.
• Play a key role in major facility expansion initiatives and new facility or startup launches, ensuring quality standards are embedded from the outset.
• Develop and refine testing processes and custom-designed test environments for power generation equipment.
• Provide leadership, coaching, and mentoring to build a high-performing quality team and foster a culture of continuous improvement.
• Utilize ERP systems and other tools to monitor quality metrics, track issues, and report on quality performance.
• Interpret electrical and mechanical drawings to support troubleshooting and verification of product quality.
• Partner with suppliers and internal stakeholders to ensure incoming materials and components meet quality requirements.
• Support organizational scaling by aligning quality processes with expanding manufacturing and testing operations.
• Travel between facilities and to other locations as needed to support quality initiatives and team coordination.

Qualifications

• 5+ years of experience leading quality teams in a manufacturing environment.
• Proven experience in product quality leadership within manufacturing settings.
• Hands-on experience with generator systems, engines, or power generation equipment.
• Experience managing quality programs and driving continuous improvement initiatives.
• Demonstrated ability to lead organizational growth and team development.
• Strong cross-functional collaboration skills with engineering, production, suppliers, and leadership.
• Experience with reciprocating engines, generators, power systems, or switchgear.
• Ability to troubleshoot manufacturing defects and quality issues effectively.
• Ability to read and interpret electrical and mechanical drawings.
• Comfort working with ERP systems to support quality operations.
• Strong leadership and coaching abilities, including managing teams across multiple facilities.

Additional preferred qualifications

• Bachelor's degree preferred.
• Experience with switchgear and related power systems equipment.
• New facility or startup experience, particularly in manufacturing or testing environments.
• Experience supporting production growth and organizational scaling.
• Experience in manufacturing quality and power generation equipment.
• Experience working with custom-designed test environments for power generation products.

Work environment

This is a primarily onsite role based in a manufacturing and testing environment. The Product Quality Manager typically spends approximately four days per week at the Durham facility and one day per week at the Randleman facility, with occasional travel as needed. The work setting involves close collaboration with engineering, production, suppliers, and leadership teams, and includes exposure to power generation equipment, generator testing, and load bank testing operations. The environment supports significant company growth, facility expansion, and the launch of new operations, offering regular interaction with advanced power generation technologies and custom test setups.

Job type & location

This is a Contract to Hire position based out of Durham, NC.

Pay

The pay range for this position is $48.08 - $71.15/hr.

Benefits

If eligible, the benefits available for this temporary role may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).