Product Quality Manager

About the role

The Product Quality Manager ensures all products meet or exceed the company’s quality and reliability expectations through daily inspection activities and oversight of the Quality Management System. This role blends hands-on inspection leadership with broader quality system ownership, serving as the primary quality liaison to Operations, Engineering, and suppliers.

Responsibilities

• Lead, coach, and develop QA Specialists and Inspectors; manage daily workflow and priorities.
• Oversee and participate in incoming, in-process, FAI, and final inspections for electro-mechanical assemblies.
• Ensure proper use of inspection plans, work orders, specifications, IPC standards, and engineering documentation.
• Validate accuracy of inspection results and ensure timely documentation.
• Lead the maintenance and improvement of the Quality Management System (QMS), including procedures, document control, and audit readiness.
• Lead internal audits; support compliance with ISO9001, IPC-A-610/620, and applicable mil-spec standards.
• Manage nonconformances, lead root-cause investigations, and drive corrective/preventive actions.
• Lead cross-functional quality improvement efforts focused on defect reduction, process capability, and inspection effectiveness.
• Present quality metrics, inspection performance data, and systemic improvement plans to leadership.
• Identify and implement process improvements, inspection method upgrades, and workflow efficiencies.
• May require some overtime based on production needs.

Requirements

• 3–5 years of experience in electro-mechanical inspection, leadership, or related roles.
• Strong working knowledge of IPC-A-610/620, ISO9001, and mil-spec quality practices.
• Experience managing QMS activities including document control, audits, and corrective actions.
• Ability to use and teach precision measurement tools and calibration requirements.
• Strong analytical skills, data-driven approach, and experience in root-cause and corrective action methodology.
• Proficiency in Microsoft Office and ERP/MRP systems.
• Must meet U.S. export control compliance requirements as a “U.S. Person” (U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee).
• Three to five years of related experience and/or training; or equivalent combination of education and experience.
• Experience with ISO and mil-spec standards.

Skills

• Strong English language skills, written and verbal.
• Ability to interpret technical specifications, standards, customer requirements, and audit criteria.
• Ability to present information clearly to all levels from executive leadership to hourly cross-functional teams.
• Strong problem-solving skills, ability to interpret data, define issues, and implement solutions.
• Understanding of basic statistics, sampling theory, and measurement analysis preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook), Visio, PDM, Syspro, UniPoint, Solid Edge Viewer, and SolidWorks Viewer.

Supervisory Responsibilities

• Manages the day-to-day activities of the Quality team.
• Direct oversight of QA Specialists and Inspectors.
• Responsible for scheduling, tasking, training, and performance development.

Physical Demands

• Position requires standing, walking, sitting, talking, and using hands to finger, handle, or feel.
• May occasionally lift up to 25 pounds.
• Requires close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• Occasionally exposed to work near moving mechanical parts and slight risk of electrostatic shock.
• Noise level is usually moderate in a manufacturing environment.

This position is 100% onsite.