Shipping Administrator- Weekends

About the role

Purpose of Position: Performs administrative work to assist the Shipping department with outbound loads.

Clopay Corporation, North America’s largest residential and commercial garage door manufacturer, operates manufacturing facilities in Troy, Ohio; Mountaintop, Pennsylvania; and Goodyear, Arizona, with headquarters in Mason, Ohio. Through its premier brands Clopay, Cornell, and Cookson, the company provides high‑performance closure solutions for homes, businesses, stadiums, and skyscrapers across the U.S. and Canada.

Responsibilities

• Completes shipping paperwork, including domestic and customs/export, CODs, LTL loads, etc.
• Confirm, arrange, and set up the schedule of trucks via telephone and internet-based systems, including LTL pickups.
• Serves as an interface between shipping and traffic, including drivers and dispatch.
• Prepares shipping labels and applies them to the product. Ensure shipments are properly packaged and identified.
• Enters data to complete the paperwork necessary for shipping, such as bills of lading, shipping orders, delivery instructions, etc.
• Handles calls from carriers and customers.
• Coordinates and communicates with different departments, carriers, and customers to ensure smooth shipment of products.
• Contacts Quality, Production, and Traffic when mistakes are identified.
• Acts as liaison between Shipping department and other departments throughout the plant, i.e. Traffic, Production, and Receiving.
• Work closely with Customer Service to resolve shipping concerns.
• Analyze problems and develop solutions.
• Confirms daily schedule, then confirms with the carriers.
• Help verify outbound loads.
• Keep forms, office and shipping supplies available for the shipping office.
• Assist with other office clerical and inventory processes as required.

Requirements

• High School Degree required.
• Minimum of two years’ experience, preferably some in a traffic or shipping department.
• Excellent computer skills including Word, Excel and preferably Oracle.
• Ability to plan and organize assignments.
• Must be able to sit for extended periods, walk the manufacturing floor, including stairs, and occasionally perform duties that may require lifting up to 20 lbs.

Schedule

Hours: 7:00 AM to 7:00 PM, Saturday and Sunday.