Ship Clerk

Description

Ship Clerks play a crucial role in the Middle Mile network and are responsible for delivering our mission is to be Earth's most customer-centric company. Ship Clerks are responsible for daily management of department duties including planning loads around standard departure times, load flow control and ensuring proper trailer utilization. Ship Clerks can assign job duties, provide work direction and communicate with internal and external partners. Ship Clerks will drive and execute standard work in areas impacting Safety, Quality, Productivity, Utilization, and On-time Performance.

Responsibilities

• Correspond with multiple shipping companies and their contacts
• Use multiple shipping company’s software to ship and track packages
• Troubleshoot shipping problems and errors to resolution
• Ensure trailer utilization is maximized to control transportation costs
• Ensure on-time dock performance
• Auxiliary in updating Staging POD 5s and resource allocation
• Maintain Load Flow Control for the building
• Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads
• Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience
• Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers
• Assist in keeping work area clean and organized
• Identify and address safety hazards within the work area
• Participate in safety initiatives
• Referring all job injuries or safety violations immediately to Area Manager

Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Prior training, teaching or presentation experience
• Willingness to work different shifts
• Willingness to work in different areas as required by training needs
• Excellent attendance
• Very organized and able to handle multiple and changing projects/priorities
• Willingness to participate in and support the Operational Excellence initiatives