Shift Supervisor (Full-Time) - Residential Behavioral Health

Why Wedgwood?

Since 1960, Wedgwood Christian Services has been dedicated to boldly taking on the toughest mental health and behavioral health problems in West Michigan. We serve children, teens, families, and adults through residential care, counseling services, and community programs.

What You’ll Do

• Working alongside our multidisciplinary treatment team, you will provide direction to direct care staff during assigned shifts.
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support.
• Ensure completion of all shift responsibilities, including documentation, medication administration, and scheduled programming.
• Support and guide staff in implementing individualized treatment plans.
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion.
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model® (safety, emotional intelligence, open communication, and social learning).
• Build consistent, mentoring relationships with youth using trauma-informed and relationship-based approaches.
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation.
• Model and teach healthy communication, problem-solving, and daily living skills.
• Support youth in developing life skills, self-worth, and positive identity formation.
• Engage in structured recreational and skill-building activities.
• Administer medications as assigned and support physical wellness routines.
• Support residents’ health needs, including first aid response and coordination of medical care.
• Transport residents to appointments, school, work, or community activities as needed.
• Document and maintain accurate records in alignment with behavioral health standards.
• Ensure adherence to all agency policies, procedures, and licensing requirements.

Background & Qualifications

• At least 20 years of age
• High school diploma or GED
• Valid driver’s license
• Ability to lift 50 lbs. and safely perform physical interventions when necessary
• Ability to bend, twist, and support movement in a residential setting
• Alignment with Wedgwood’s Statement of Faith, vision, and values

Preferred Education & Experience

• Social Work
• Counseling
• Psychology
• Human Services
• Criminal Justice (youth focus)
• Behavioral Health or related field
• Residential treatment (adolescents or adults)
• Behavioral health or mental health settings
• Juvenile justice or youth-serving programs
• Crisis intervention or trauma-informed environments
• Women's rehabilitation or recovery centers/shelters
• Group homes, inpatient, or community mental health

Benefits

• 403(b) with employer match
• Medical, dental, and vision coverage
• Free supplemental virtual PCP care with medical plan
• Health Savings & Flexible Spending Accounts
• Employer-paid short- and long-term disability
• Life insurance (up to 2x salary)
• Public Student Loan Forgiveness (PSLF) eligible employer
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• On-site gymnasium & 24-hour wellness center
• Beautiful on-campus walking trail
• Tuition discounts through community partnerships